Primera Pictura 310s User Manual page 77

The on-line LED
light is flashing
(pulsing) slowly.
72
from your application. Refer to the following list
for possible causes to this printer error condition.
Check that you have properly loaded print
media and a print ribbon and that you have not
run out of either. Replace media as required (see
Section 4).
Make sure the Ribbon Type option selected in
the printer driver matches the type of ribbon
currently installed in the Color Sign Printer (see
Section 6-E or 7-D for Ribbon Type information).
Check that you have loaded compatible print
supplies according to the descriptions given in
Section 4. Remember, dye-sublimation, resin
thermal, and wax thermal supplies are not
interchangeable.
Check to see if the print media is jammed or is not
feeding effectively from the Media Supply Tray. If
jammed, clear according to Section 10-E. If not
feeding, separate the print media to assure it is
not sticking together. You may also need to clean
the In-Feed Rollers according to Section 10-H.
Check to see if the ribbon is jammed down into
the Drive Roller. If so, clear the jam according to
Section 10-F.
This indicates a data transmission error. In other
words, the Color Sign Printer is not properly
receiving the print data. If such an error occurs,
you must correct the problem, reset the printer by
pressing the printerÕs cancel button, and cancel and
resend the print job from your application. Refer to
the following list for possible causes to this printer
error condition.
If you have canceled the printer during a print
job, is the computer still trying to send the print
job? If so, cancel the print job in the software and
resend it.
This condition can sometimes be caused by
using a substandard interface cable. Always use
high-quality serial cable for Macintosh or a
shielded, bi-directional parallel cable (preferably
an I-EEE 1284 type cable) for Windows. For best
results, interface cables should be no longer than
6 feet in length.
Do you have the Color Sign Printer connected
through a switch box? If so, connect the Color
Sign Printer directly to your computer. Do not
connect the Color Sign Printer through a switch
box, as this can interfere with the flow of print
data.