Primera Pictura 310s User Manual page 79

The print media
or ribbon is
jammed.
My prints have
thin lines in them.
My prints have
blotches or spots
in them.
74
5
. Deselect both the Check Port state before
printing option and the Spool MS-DOS print
jobs option, and click on OK.
6
. Lastly, increase the Transmission retry value
of the Details tab from 45 to 900. Click on OK to
close the Properties window.
Symptoms: The Color Sign Printer stops printing and
the Printer on-line LED light is flashing.
Check that you have properly loaded print
media and a print ribbon according to the
instructions in Section 4. Be sure the print media
is loaded with the print side facing down.
Check that you have loaded compatible print
supplies according to the descriptions given in
Section 4. Remember, dye-sublimation, resin
thermal, and wax thermal supplies are not
interchangeable.
If the print media is not feeding effectively from
the Media Supply Tray, separate the print media
to assure it is not sticking together. You may also
need to clean the In-Feed Rollers according to
Section 10-H.
Clear all jams according to Section 10.
Symptoms: Random lines appear in output that travel
the entire length of the print, from top to bottom.
Most likely due to dust or other debris on the
printhead. Review the proper procedures for
printhead cleaning in Section 10-B.
Symptoms: Small spots appear randomly on the print
with no ink or different colors of ink.
Most likely due to dust inside the printer.
Review the procedures in Section 10-D for
cleaning the inside of the printer.
Can also be caused by dust accumulation on the
ribbon or print media. Always store print
supplies in the original packaging or in some
other suitable dust-free environment when not
in use.