Error Information From The Alom System Controller; Error Information From Sun Management Center; Error Information From The System - Sun Microsystems Sun Fire V440 Diagnostics And Troubleshooting Manual

Error Information From the ALOM System
Controller
In most troubleshooting situations, you can use the ALOM system controller as the
primary source of information about the system. On the Sun Fire V440 server, the
ALOM system controller provides you with access to a variety of system logs and
other information about the system, even when the system is powered off. For more
information about ALOM, see:
"Monitoring the System Using Sun Advanced Lights Out Manager" on page 35
"How to Monitor the System Using Sun Advanced Lights Out Manager" on
page 79
Sun Advanced Lights Out Manager (ALOM) Online Help

Error Information From Sun Management Center

If Sun Management Center software is installed and the system and operating
environment are running, Sun Management Center lets you monitor the status of
various components in the system. For more information, see:
"Monitoring the System Using Sun Management Center" on page 36
"How to Monitor the System Using Sun Management Center" on page 74

Error Information From the System

Depending on the state of the system, you should check as many of the following
sources as possible for error indications and record the information found.
Output from the prtdiag -v command – If Solaris software is running, issue the
prtdiag -v command to capture information stored by OpenBoot Diagnostics
and POST tests. Any information from these tests about the current state of the
system is lost when the system is reset. See "How to Troubleshoot a System With
the Operating System Responding" on page 126.
Output from show-post-results and show-obdiag-results commands –
From the ok prompt, issue the show-post-results command or show-
obdiag-results command to view summaries of the results from the most
recent POST and OpenBoot Diagnostics tests, respectively. The test results are
saved across power cycles and provide an indication of which components passed
and which components failed POST or OpenBoot Diagnostics tests. See "How to
View Diagnostic Test Results After the Fact" on page 70.
Chapter 7 Troubleshooting Hardware Problems 121