Sun Microsystems Sun Fire V440 Diagnostics And Troubleshooting Manual page 143

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RED State Exception Alert (Continued)
CODE EXAMPLE 7-2
TL=0000.0000.0000.0004
TPC=0000.0000.0100.4200
0000.0044.8200.1507
TL=0000.0000.0000.0003
TPC=0000.0000.0100.4680
0000.0044.8200.1507
TL=0000.0000.0000.0002
TPC=0000.0000.0100.7164
0000.0044.8200.1507
TL=0000.0000.0000.0001
TPC=0000.0001.0001.fd24
0000.0000.8200.1207
SC Alert: Host System has Reset
SC Alert: Host System has read and cleared bootmode.
In some isolated cases, software can cause a Fatal Reset error or RED State
Exception. Typically, these are device driver problems that can be identified easily.
You can obtain this information via SunSolve Online (see "Web Sites" on page 106),
or by contacting Sun or the third-party driver vendor.
The most important pieces of information to gather when diagnosing a Fatal Reset
error or RED State Exception are:
System console output at the time of the error
Recent service history of systems that encounter Fatal Reset errors or RED State
Exceptions
Capturing system console indications and messages at the time of the error can help
you isolate the true cause of the error. In some cases, the true cause of the original
error might be masked by false error indications from another part of the system.
For example, POST results (shown by the output from the prtdiag command)
might indicate failed components, when, in fact, the "failed" components are not the
actual cause of the Fatal Reset error. In most cases, a good component will actually
report the Fatal Reset error.
By analyzing the system console output at the time of the error, you can avoid
replacing components based on these false error indications. In addition, knowing
the service history of a system experiencing transient errors can help you avoid
repeatedly replacing "failed" components that do not fix the problem.
TT=0000.0000.0000.0010
TnPC=0000.0000.0100.4204
TT=0000.0000.0000.0010
TnPC=0000.0000.0100.4684
TT=0000.0000.0000.0034
TnPC=0000.0000.0100.7168
TT=0000.0000.0000.004e
TnPC=0000.0001.0001.fd28
Chapter 7 Troubleshooting Hardware Problems
TSTATE=
TSTATE=
TSTATE=
TSTATE=
125

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