Summary of Contents for Sun Microsystems Sun Fire V490
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Sun Fire V490 Server ™ Administration Guide Sun Microsystems, Inc. www.sun.com Part No. 817-3951-10 August 2004, Revision A Submit comments about this document at: http://www.sun.com/hwdocs/feedback...
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Copyright 2004 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, Californie 95054, Etats-Unis. Tous droits réservés. Sun Microsystems, Inc. a les droits de propriété intellectuels relatants à la technologie qui est décrit dans ce document. En particulier, et sans la limitation, ces droits de propriété...
Preface xxv Part I Installation Sun Fire V490 Server Installation 1 About the Parts Shipped to You 1 How to Install the Sun Fire V490 Server 2 Part II Background System Overview 9 About the Sun Fire V490 Server 9...
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Automatic System Recovery 21 MPxIO 21 Sun Remote System Control Software 22 Hardware Watchdog Mechanism and XIR 23 Dual-Loop Enabled FC-AL Subsystem 23 Support for RAID Storage Configurations 24 Error Correction and Parity Checking 24 Hardware Configuration 25 About Hot-Pluggable and Hot-Swappable Components 26 Power Supplies 26 Disk Drives 27 About the CPU/Memory Boards 27...
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Configuration Rules 43 About the HSSDC FC-AL Port 43 About the FC-AL Host Adapters 44 Configuration Rules 44 About the Internal Disk Drives 44 Configuration Rule 45 About the Serial Port 45 About the USB Ports 46 Network Interfaces and System Firmware 47 About the Network Interfaces 47 About Redundant Network Interfaces 48 About the ok Prompt 49...
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About Manually Configuring Devices 59 Deconfiguring Devices vs. Slots 59 Deconfiguring All System Processors 59 Device Paths 60 Reference for Device Identifiers 61 System Administration Software 63 About System Administration Software 63 About Multipathing Software 64 For More Information 65 About Volume Management Software 65 Multiplexed I/O (MPxIO) 66 RAID Concepts 66...
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About Monitoring the System 101 Monitoring the System Using Remote System Control Software 102 Monitoring the System Using Sun Management Center 103 About Exercising the System 105 Exercising the System Using SunVTS Software 106 Exercising the System Using Hardware Diagnostic Suite 108 Reference for OpenBoot Diagnostics Test Descriptions 109 Reference for Decoding I2C Diagnostic Test Messages 111 Reference for Terms in Diagnostic Output 114...
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Configuring Network Interfaces and the Boot Device 143 How to Configure the Primary Network Interface 144 How to Configure Additional Network Interfaces 146 How to Select the Boot Device 149 Configuring System Firmware 153 How to Enable OpenBoot Environmental Monitoring 154 How to Disable OpenBoot Environmental Monitoring 154 How to Obtain OpenBoot Environmental Status Information 155 How to Enable the Watchdog Mechanism and Its Options 156...
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Monitoring the System 185 How to Monitor the System Using Sun Management Center Software 186 How to Monitor the System Using the System Controller and RSC Software 190 How to Use Solaris System Information Commands 197 How to Use OpenBoot Information Commands 198 Exercising the System 201 How to Exercise the System Using SunVTS Software 202 How to Check Whether SunVTS Software Is Installed 206...
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System Specifications 217 Physical Specifications 217 Electrical Specifications 218 Environmental Specifications 219 Agency Compliance Specifications 220 Clearance and Service Access Specifications 220 Safety Precautions 221 Index 239 Contents...
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FIGURE 3-6 Power Supply Locations 38 FIGURE 3-7 Fan Trays 40 FIGURE 3-8 Simplified Schematic View of a Sun Fire V490 System 76 FIGURE 6-1 Boot PROM and IDPROM 79 FIGURE 6-2 POST Diagnostic Running Across FRUs 81 FIGURE 6-3...
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Sun Fire V490 Server Administration Guide • August 2004...
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Tables System LEDs 14 TABLE 2-1 Fan Tray LEDs 14 TABLE 2-2 Hard Disk Drive LEDs 14 TABLE 2-3 System Control Switch Settings 16 TABLE 2-4 Ethernet LEDs 17 TABLE 2-5 Power Supply LEDs 18 TABLE 2-6 Association Between Processors and DIMM Groups 30 TABLE 3-1 PCI Bus Characteristics, Associated Bridge Chips, Centerplane Devices, TABLE 3-2...
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OpenBoot Configuration Variables That Affect the System Console 141 TABLE 7-2 Using Solaris Information Display Commands 197 TABLE 11-1 Using OpenBoot Information Commands 199 TABLE 11-2 Useful SunVTS Tests to Run on a Sun Fire V490 Server 205 TABLE 12-1 Tables...
Sun Microsystems, Inc. One Network Circle, UBUR03-213 Burlington, MA 01803 Tel: 781-442-2118 Fax: 781-442-1673 Declaration of Conformity Sun Fire V490 Class A Pass Pass 6 kV (Direct), 8 kV (Air) 3 V/m 80-1000MHz, 10 V/m 800-960 MHz and 1400-2000 MHz 1 kV AC and DC Power Lines, 0.5 kV Signal Lines,...
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Sun Fire V490 Server Administration Guide • August 2004...
FCC radio frequency emission limits. Networking connections can be made using unshielded twisted-pair (UTP) cables. Modifications: Any modifications made to this device that are not approved by Sun Microsystems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
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ICES-003 Class B Notice - Avis NMB-003, Classe B This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. xviii Sun Fire V490 Server Administration Guide • August 2004...
BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label. Regulatory Compliance Statements...
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Sun Fire V490 Server Administration Guide • August 2004...
Solaris™ Operating System. Before You Read This Book While the first part of this manual focuses on installation of the Sun Fire V490 server, it does not deal with mounting the server in a cabinet or 2-post rack. For those instructions, see the Sun Fire V490 Server Setup and Rackmounting Guide.
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Each part of the book is divided into chapters. Part One Chapter 1 describes and provides instructions for Sun Fire V490 server installation. Part Two Chapter 2 presents an illustrated overview of the server and a description of the server’s reliability, availability, and serviceability (RAS) features.
Using UNIX Commands This document might not contain information on basic UNIX procedures such as shutting down the system, booting the system, and configuring devices. Refer to the following for this information: Documentation that you received with your system Solaris Operating System documentation, which is at http://docs.sun.com Typographic Conventions Typeface* Meaning...
Control (RSC) software Sun Validation Test Suite (SunVTS) software Sun Management Center software xxiv Sun Fire V490 Server Administration Guide • August 2004 Prompt machine-name% machine-name# Title Site Planning Guide for Entry-Level Servers, Version 1.5 Sun Fire V490 Server Setup and...
OpenBoot PROM Enhancements for configuration Diagnostic Operation OpenBoot 4.x Command Reference Manual Late-breaking Sun Fire V490 Server Product Notes information Sun Remote System Control (RSC) 2.2.2 Release Notes SunVTS README file Accessing Sun Documentation You can view, print, or purchase a broad selection of Sun documentation, including localized versions, at: http://www.sun.com/documentation...
You can submit your comments by going to: http://www.sun.com/hwdocs/feedback Please include the title and part number of your document with your feedback: Sun Fire V490 Server Administration Guide, part number 817-3951-10 xxvi Sun Fire V490 Server Administration Guide • August 2004...
For illustrated background information about the hardware and software components of the Sun Fire V490 server, see the chapters in Part Two – Background. For detailed instructions on how to configure and administer the server, and how to perform various diagnostic routines to resolve problems with the server, see the chapters in Part Three –...
“How to Install the Sun Fire V490 Server” on page 2 About the Parts Shipped to You Standard features for Sun Fire V490 systems are installed at the factory. However, if you ordered options such as a monitor, or keyboard and mouse, these will be shipped to you separately.
Each step in this procedure refers you to a particular document or to a section of this guide for instructions. Complete each step in the order listed. The best way to begin your installation of a Sun Fire V490 server is by completing the rackmounting and setup procedures in the Sun Fire V490 Server Setup and Rackmounting Guide.
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Once you have answered these questions, you are ready to begin the installation. What to Do If you have completed the procedures in the Sun Fire V490 Server Setup and Rackmounting Guide, begin this procedure at Step 7. 1. Verify that you have received all the parts of your system.
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4. Install any optional components shipped with your system. If you ordered options that are not factory-installed, see the Sun Fire V490 Server Parts Installation and Removal Guide for installation instructions. Note – Do not attempt to access any internal components unless you are a qualified service technician.
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System Controller” on page 159. 12. (Optional) Install a local graphics terminal. After you have installed the Sun Fire V490 system and the Solaris OS, if you prefer to use a graphics terminal as your system console, you can install a graphics card and attach a monitor, mouse, and keyboard to the server.
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Sun Fire V490 Server Administration Guide • August 2004...
Background P A R T The five chapters within this part of the Sun Fire V490 Server Administration Guide explain and illustrate in detail the various components of the server’s hardware, software, and firmware. Use the chapters as a guided tour through the panels, cables, cards, switches, and so forth that make up your server.
C H A P T E R System Overview This chapter introduces you to the Sun Fire V490 server and describes some of its features. The following information is covered in this chapter: “About the Sun Fire V490 Server” on page 9 “Locating Front Panel Features”...
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Slots for up to 16 dual inline memory modules (DIMMs)—eight per processor A fully configured Sun Fire V490 system includes a total of four UltraSPARC IV processors residing on two CPU/Memory boards. For more information, see “About the CPU/Memory Boards” on page 27.
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Configure the Primary Network Interface” on page 144 and “How to Configure Additional Network Interfaces” on page 146. The Sun Fire V490 server provides a serial communication port, which you can access through an RJ-45 connector located on the system’s back panel. For more information, see “About the Serial Port”...
However, even if the top panel lock is in the Locked position, thereby locking both the PCI and CPU access panels, you can still unlock the media door security lock and Sun Fire V490 Server Administration Guide • August 2004 System control switch...
gain access to the disk drives, power supplies, and Fan Tray 0. If the media door is locked and the power supply access panel is in place, you will not be able to gain access to the power supplies, disk drives, and Fan Tray 0—even if the PCI access panel is unlocked.
Further details about the diagnostic use of LEDs are discussed separately in the section, “How to Isolate Faults Using LEDs” on page 172. Sun Fire V490 Server Administration Guide • August 2004 Description This white LED is lit by the Sun Management Center, RSC software, or by the Solaris command to locate a system.
Power Button The system Power button is recessed to prevent accidentally turning the system on or off. The ability of the Power button to turn the system on or off is controlled by the system control switch. See the section, “System Control Switch” on page 15. If the operating system is running, pressing and releasing the Power button initiates a graceful software system shutdown.
Locating Back Panel Features The following figure shows the system features that you can access from the back panel. Sun Fire V490 Server Administration Guide • August 2004 Icon Description This setting enables the system Power button to power the system on or off.
Ethernet AC input for Power Supply 1 Power Supply 1 status LEDs Sun Fire V490 Server Back Panel Features FIGURE 2-3 Main system LEDs—Locator, Fault, and Power/OK—are repeated on the back panel. (See TABLE 2-1 addition, the back panel includes LEDs that display the status of each of the two power supplies and both on-board Ethernet connections.
Serial port FC-AL port Back Panel External Ports FIGURE 2-4 Sun Fire V490 Server Administration Guide • August 2004 Description This blue LED lights when it is safe to remove the power supply from the system. This amber LED lights when the power supply’s internal microcontroller detects a fault in the monitored power supply.
Together, reliability, availability, and serviceability features provide for near continuous system operation. To deliver high levels of reliability, availability and serviceability, the Sun Fire V490 system offers the following features: Hot-pluggable disk drives...
AC power source fail. For more information about power supplies, redundancy, and configuration rules, see “About the Power Supplies” on page 38. Environmental Monitoring and Control The Sun Fire V490 system features an environmental monitoring subsystem designed to protect against: Extreme temperatures...
The RSC software works with the system controller (SC) card on the Sun Fire V490 system PCI riser board. The SC card provides an Ethernet connection to a remote console and a serial connection to a local alphanumeric terminal.
Hardware Watchdog Mechanism and XIR To detect and respond to system hang conditions, the Sun Fire V490 system features a hardware watchdog mechanism—a hardware timer that is continually reset as long as the operating system is running. In the event of a system hang, the operating system is no longer able to reset the timer.
Support for RAID Storage Configurations By attaching one or more external storage devices to the Sun Fire V490 server, you can use a software RAID application, such as Sun StorEdge™, to configure system disk storage in a variety of different RAID levels. Configuration options include RAID 0 (striping), RAID 1 (mirroring), RAID 0+1 (striping plus mirroring), RAID 1+0 (mirroring plus striping), and RAID 5 (striping with interleaved parity).
C H A P T E R Hardware Configuration This chapter provides hardware configuration information for the Sun Fire V490 server. The following topics are covered in this chapter: “About Hot-Pluggable and Hot-Swappable Components” on page 26 “About the CPU/Memory Boards” on page 27 “About the Memory Modules”...
About Hot-Pluggable and Hot- Swappable Components In a Sun Fire V490 system, the FC-AL disk drives are hot-pluggable components and the power supplies are hot-swappable. (No other component of the system is either hot-pluggable or hot-swappable.) Hot-pluggable components are those that you can install or remove while the system is running, without affecting the rest of the system’s capabilities.
Sun Fire V490 internal disk drives are hot-pluggable. However, certain software preparations are required prior to removing or installing a drive. To perform Sun Fire V490 disk drive hot-plug operations, you use the Solaris luxadm utility. The luxadm utility is a command-line tool for managing intelligent storage arrays such as Sun StorEdge A5x00 series disk arrays or Sun Fire V490 internal storage arrays.
DIMM slots FIGURE 3-1 and DIMM groups on a Sun Fire V490 CPU/Memory board. Every fourth slot belongs to the same DIMM group. The four groups are designated A0, A1, B0, and Sun Fire V490 Server Administration Guide • August 2004...
Memory Module Groups A0, A1, B0, B1 FIGURE 3-1 You must physically remove a CPU/Memory board from the system before you can install or remove DIMMs. The DIMMs must be added four-at-a-time within the same DIMM group, and each group used must have four identical DIMMs installed—that is, all four DIMMs in the group must be from the same manufacturing vendor and must have the same capacity (for example, four 512-Mbyte DIMMs or four 1-Gbyte DIMMs).
One processor controls DIMM groups A0 and A1, while the other processor controls DIMM groups B0 and B1. The Sun Fire V490 system uses a shared memory architecture. During normal system operations, the total system memory is shared by all processors in the system.
Note – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
Note – PCI cards in a Sun Fire V490 system are not hot-pluggable. PCI Bus Characteristics, Associated Bridge Chips, Centerplane Devices, TABLE 3-2 and PCI Slots PCI Bridge PCI Bus PCI A PCI B PCI C PCI D shows the PCI card slots on the PCI riser board.
About the System Controller (SC) Card The system controller (SC) card enables access, monitoring, and control of the Sun Fire V490 server from a remote location. It is a fully independent processor card with its own resident firmware, power-on self-test (POST) diagnostics, and real-time operating system.
FIGURE 3-3 The SC card features serial and Ethernet interfaces that provide simultaneous access to the Sun Fire V490 server for multiple RSC software users. RSC software users are provided secure access to the system’s Solaris and OpenBoot console functions and have full control over power-on self-test (POST) and OpenBoot Diagnostics.
Note – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
About Hardware Jumpers Three jumpers are located on the Sun Fire V490 system’s PCI riser board. Note that jumpers are set at the factory to ensure best system performance. Be aware that moving any jumper shunt from its default location can render the system unstable or unusable.
PDB by way of two board-mounted IEC320 receptacles, each dedicated to one power supply. The Sun Fire V490 system’s N+1 redundant power supplies are modular units, designed for fast, easy installation or removal, even while the system is fully operational.
Caution – If any power supply fails, leave the supply in its bay until you are ready to install a replacement. For information about installing power supplies, see the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
Caution – Fans on a Sun Fire V490 system are not hot-pluggable. Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
Note – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
Supports redundant array of independent disks (RAID). 1 The 127 supported devices include the FC-AL controller required to support each arbitrated loop. Sun Fire V490 Server Administration Guide • August 2004 Advantages High throughput meets the demands of current generation high-performance processors and disks.
The FC-AL disks are hot-pluggable. For information about installing or removing an FC-AL disk or disk backplane, see the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD. Chapter 3 Hardware Configuration...
About the HSSDC FC-AL Port The Sun Fire V490 system back panel includes an FC-AL port with a high-speed serial data connector (HSSDC). Note – At this time, no Sun storage products are supported utilizing the HSSDC connector. About the FC-AL Host Adapters The Sun Fire V490 server uses an intelligent Fibre Channel processor as its on-board FC-AL controller.
Gbyte disks), with larger capacities possible as disk storage capacities continue to grow. Sun Fire V490 disk drives are dual-ported for multipath access. When used in a dual-loop configuration—with the optional addition of a second FC-AL controller on a PCI adapter card—each drive can be accessed through two separate and distinct data paths.
For your convenience, a serial port adapter (part number 530-2889-03) is included in your Sun Fire V490 server ship kit. This adapter enables you to use a standard RJ-45 serial cable to connect directly from the serial connector on the back panel to a Sun workstation, or to any other terminal that is equipped with a DB-25 serial connector.
“Reference for Device Identifiers” on page 61 About the Network Interfaces The Sun Fire V490 server provides two on-board Ethernet interfaces, which reside on the system centerplane and conform to the IEEE 802.3z Ethernet standard. For an illustration of the Ethernet ports, see Mbps, 100 Mbps, and 1000 Mbps.
PCI network interface cards, or add a single card that provides an interface identical to one of the two on-board Ethernet interfaces. Sun Fire V490 Server Administration Guide • August 2004 Description This amber LED lights when data is either being transmitted or received by the particular port.
A synopsis of run levels follows; for a full description, see the Solaris system administration documentation. Most of the time, you operate a Sun Fire V490 system at run level 2, or run level 3, which are multiuser states with access to full system and network resources.
Prompt It is important to understand that when you access the ok prompt from a functioning Sun Fire V490 system, you are suspending the Solaris OS software and placing the system under firmware control. Any processes that were running under the Solaris OS software are also suspended, and the state of such processes may not be recoverable.
When it is impossible or impractical to halt the system gracefully, you can get to the ok prompt by typing the Stop-A (or L1-A) key sequence from a Sun keyboard, or, if you have an alphanumeric terminal attached to the Sun Fire V490 system, by pressing the Break key.
About OpenBoot Environmental Monitoring Environmental monitoring and control capabilities for Sun Fire V490 systems reside at both the operating system level and the OpenBoot firmware level. This ensures that monitoring capabilities are operational even if the system has halted or is unable to boot.
Note – Using the Stop-A keyboard command to enter the OpenBoot environment during power-on or reset will immediately disable the OpenBoot environmental monitor. If you want the OpenBoot PROM environmental monitor enabled, you must reenable it prior to rebooting the system. If you enter the OpenBoot environment through any other means—by halting the operating system, by power- cycling the system, or as a result of a system panic—the OpenBoot environmental monitor will remain enabled.
(indicated by the display of the ok prompt). The key sequence works the same on the Sun Fire V490 server as it does on older systems with non-USB keyboards, except that it does not work during the first few seconds after the machine is reset.
For instructions, see “How to Implement Stop-N Functionality” on page 164. The drawback of using Stop-N on a Sun Fire V490 system is that, if diagnostics are enabled, it can take some time for the system to reach the desired state. Fortunately, an alternative exists: Place the system control switch in the Diagnostics position.
If a system fails power-on diagnostics, then auto-boot? is ignored and the system does not start up unless an operator boots the system manually. This behavior obviously provides limited system availability. Therefore, the Sun Fire V490 OpenBoot firmware provides a second OpenBoot configuration variable switch called auto-boot-on-error?.
Error Handling Summary Error handling during the power-on sequence falls into one of three cases summarized in the following table. Scenario System Behavior No errors are The system attempts to boot if detected. auto-boot? is true. Nonfatal errors are The system attempts to boot if detected.
TABLE 6-2 diagnostics and system behavior. Sun Fire V490 Server Administration Guide • August 2004 Function Reset caused by power-cycling the system. Reset caused by certain hardware error events, such as a RED State Exception, Watchdog Reset, or Fatal Reset.
OpenBoot configuration variables that affect ASR behavior, in OpenBoot PROM Enhancements for Diagnostic Operation, which is available on the Sun Fire V490 Documentation CD. About Manually Configuring Devices This section explains the difference between deconfiguring a device and a slot, tells what happens if you try to deconfigure all of a system’s processors, and also...
The related deconfiguration and reconfiguration procedures are covered in: “How to Deconfigure a Device Manually” on page 162 “How to Reconfigure a Device Manually” on page 163 Device identifiers are listed in “Reference for Device Identifiers” on page 61. Sun Fire V490 Server Administration Guide • August 2004...
Reference for Device Identifiers Refer to the following table when manually specifying which devices to deconfigure and reconfigure. The related procedures are covered in: “How to Deconfigure a Device Manually” on page 162 “How to Reconfigure a Device Manually” on page 163 Device Identifiers cmpx, where x is a number 0–3, or 16–19 cmpx-bank0, cmpx-bank1, cmpx-bank2, cmpx-bank3, where x...
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C H A P T E R System Administration Software This chapter provides an introduction to system administration software tools supported on the Sun Fire V490 system. The following information is covered in this chapter: “About System Administration Software” on page 63 “About Multipathing Software”...
FC-AL host bus adapters connected to the same dual-ported storage array. For Sun Fire V490 systems, three different types of multipathing software are available: Solaris IP Network Multipathing software provides multipathing and load balancing capabilities for IP network interfaces.
Multipathing, consult the IP Network Multipathing Administration Guide provided with your specific Solaris release. For more information about Sun StorEdge Traffic Manager, see the Sun Fire V490 Server Product Notes. For information about MPxIO, see “Multiplexed I/O (MPxIO)” on page 66 and refer to your Solaris OS documentation.
Multiplexed I/O (MPxIO) A newer alternative to dynamic multipathing (DMP) that is also supported by the Sun Fire V490 server is multiplexed I/O (MPxIO). Beginning with Solaris 8, MPxIO is fully integrated within the Solaris OS software’s core I/O framework. MPxIO enables you more effectively to represent and manage devices that are accessible through multiple I/O controller interfaces within a single instance of the Solaris OS.
Disk Concatenation Disk concatenation is a method for increasing logical volume size beyond the capacity of one disk drive by creating one large volume from two or more smaller drives. This lets you create arbitrarily large partitions. Using this method, the concatenated disks are filled with data sequentially, with the second disk being written to when no space remains on the first, the third when no room remains on the second, and so on.
For More Information See the documentation supplied with Solstice DiskSuite software. For more information about MPxIO, see your Solaris system administration documentation. Sun Fire V490 Server Administration Guide • August 2004...
About Sun Cluster Software Sun™ Cluster software lets you connect up to eight Sun servers in a cluster configuration. A cluster is a group of nodes that are interconnected to work as a single, highly available and scalable system. A node is a single instance of Solaris software—it may be running on a standalone server or on a domain within a standalone server.
During initial installation of the Sun Fire V490 system and the Solaris OS software, you must use the built-in serial port (ttya) to access the system console. After installation, you can configure the system console to use different input and output devices.
Using a Local Graphics Terminal as the System Console The Sun Fire V490 server is shipped without a mouse, keyboard, monitor, or frame buffer for the display of graphics. To install a local graphics terminal on the server, you must install a graphics frame buffer card into a PCI slot, and attach a monitor, mouse, and keyboard to the appropriate back panel ports.
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For instructions on setting up the system controller as the system console, see “How to Redirect the System Console to the System Controller” on page 159. For instructions on configuring and using RSC software, see the Sun Remote System Controller (RSC) User’s Guide. Sun Fire V490 Server Administration Guide • August 2004...
(Chapter 12). About the Diagnostic Tools Sun provides a wide spectrum of diagnostic tools for use with the Sun Fire V490 server. These tools range from the formal—like Sun’s comprehensive Validation Test Suite (SunVTS), to the informal—like log files that may contain clues helpful in...
Display various kinds of system commands information SunVTS Software Exercises and stresses the system, running tests in parallel Sun Fire V490 Server Administration Guide • August 2004 TABLE 6-1 Remote Accessibility and Availability Capability Accessed from system Local, but chassis. Available anytime...
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There are a number of reasons for the lack of a single all-in-one diagnostic test, starting with the complexity of the server systems. Consider the data bus built into every Sun Fire V490 server. This bus features a five- way switch called a CDX that interconnects all processors and high-speed I/O interfaces (see over its private data paths.
Controller Controller HSSDC, USB, & Ethernet I/O Simplified Schematic View of a Sun Fire V490 System FIGURE 6-1 Consider also that some diagnostics must function even when the system fails to start. Any diagnostic capable of isolating problems when the system fails to start up must be independent of the operating system.
Prologue: System Controller Boot As soon as you plug in the Sun Fire V490 server to an electrical outlet, and before you turn on power to the server, the system controller (SC) inside the server begins its self-diagnostic and boot cycle. During this time, the locator LED blinks. Running off standby power, the system controller card begins functioning before the server itself comes up.
The specific test that failed The specific circuit or subcomponent that is most likely at fault The field-replaceable units (FRUs) most likely to require replacement, in order of likelihood Sun Fire V490 Server Administration Guide • August 2004...
FRU is responsible. If this seems counter-intuitive, consider the block diagram of one data path within a Sun Fire V490 server, shown in Processor CPU / Memory board...
OpenBoot PROM Enhancements for Diagnostic Operation and OpenBoot 4.x Command Reference Manual. The former is included on the Sun Fire V490 Documentation CD. The latter is included with the Solaris Software Supplement CD that ships with Solaris software.
The level of test coverage, verbosity, and output is determined by user-defined settings. Note: The above behaviors only apply to server machines like the Sun Fire V490 server. Workstations behave differently. For details, see OpenBoot PROM Enhancements for Diagnostic Operation.
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Note: If the system control switch is in Diagnostics position, the system will boot in service mode even if the service-mode? variable is false. Sun Fire V490 Server Administration Guide • August 2004 — Reset that is caused by certain hardware error events such as RED —...
OpenBoot Diagnostics tests focus on system I/O and peripheral devices. Any device in the device tree, regardless of manufacturer, that includes an IEEE 1275-compatible self-test is included in the suite of OpenBoot Diagnostics tests. On a Sun Fire V490 server, OpenBoot Diagnostics test the following system components: I/O interfaces;...
The obdiag> prompt and the OpenBoot Diagnostics interactive menu ( appear. For a brief explanation of each OpenBoot Diagnostics test, see “Reference for OpenBoot Diagnostics Test Descriptions” on page 109. Sun Fire V490 Server Administration Guide • August 2004 lists the available keywords. What It Does...
1 SUNW,qlc@2 4 flashprom@0,0 7 ide@6 10 pmc@1,300700 13 serial@1,400000 Commands: test test-all except help what setenv set-default exit diag-passes=1 diag-level=off test-args=subtests OpenBoot Diagnostics Interactive Test Menu FIGURE 6-4 Interactive OpenBoot Diagnostics Commands You run individual OpenBoot Diagnostics tests from the obdiag> prompt by typing: obdiag>...
Note – Knowing how to construct an appropriate hardware device path requires precise knowledge of the hardware architecture of the Sun Fire V490 system. To customize an individual test, you can use test-args as follows: ok test /usb@1,3:test-args={verbose,debug} This affects only the current test without changing the value of the test-args OpenBoot configuration variable.
Pass:1 (of 1) Errors:1 (of 1) Tests Failed:1 Elapsed Time: 0:0:0:0 CODE EXAMPLE 6-2 C Bus Device Tests i2c@1,2e environmental monitoring and control devices connected to the Sun Fire V490 server’s Inter-IC (I Error and status messages from the tests include the hardware addresses of I...
Beyond the formal firmware-based diagnostic tools, there are a few commands you can invoke from the ok prompt. These OpenBoot commands display information that can help you assess the condition of a Sun Fire V490 server. These include the following commands: .env command...
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The probe-scsi command communicates with all SCSI and FC-AL devices connected to on-board SCSI and FC-AL controllers. The probe-scsi-all command additionally accesses devices connected to any host adapters installed in PCI slots. For any SCSI or FC-AL device that is connected and active, the probe-scsi and probe-scsi-all commands display its loop ID, host adapter, logical unit number, unique World Wide Name (WWN), and a device description that includes type and manufacturer.
/virtual-memory /memory@m0,20 /pci@9,600000/SUNW,qlc@2 /pci@9,600000/network@1 /pci@9,600000/SUNW,qlc@2/fp@0,0 /pci@9,600000/SUNW,qlc@2/fp@0,0/disk CODE EXAMPLE 6-6 Sun Fire V490 Server Administration Guide • August 2004 ( Primary Master ) ( Primary Slave ) Not Present probe-ide Command Output shows some sample output (edited for CODE EXAMPLE 6-6...
Solaris system administration documentation. Solaris System Information Commands Some Solaris commands display data that you can use when assessing the condition of a Sun Fire V490 server. These include the following commands: prtconf command prtdiag command...
Command The prtdiag command displays a table of diagnostic information that summarizes the status of system components. Sun Fire V490 Server Administration Guide • August 2004 Sun Microsystems fp (driver not attached) disk (driver not attached)
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The display format used by the prtdiag command can vary depending on what version of the Solaris OS is running on your system. Following is an excerpt of some of the output produced by prtdiag on a healthy Sun Fire V490 system running Solaris 8, Update 7.
CPU1 CODE EXAMPLE 6-11 prtfru Command The Sun Fire V490 system maintains a hierarchical list of all field-replaceable units (FRUs) in the system, as well as specific information about various FRUs. Sun Fire V490 Server Administration Guide • August 2004...
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Data displayed by the prtfru command varies depending on the type of FRU. In general, this information includes: FRU description Manufacturer name and location Part number and serial number Hardware revision levels Information about the following Sun Fire V490 FRUs is displayed by the prtfru command: Centerplane CPU/Memory boards DIMMs FC-AL disk backplane...
When used with the -p option, this command displays installed patches. CODE EXAMPLE 6-16 the -p option. Patch: 109729-01 Obsoletes: Patch: 109783-01 Obsoletes: Patch: 109807-01 Obsoletes: Patch: 109809-01 Obsoletes: Patch: 110905-01 Obsoletes: Patch: 110910-01 Obsoletes: Patch: 110914-01 Obsoletes: Patch: 108964-04 Obsoletes: CODE EXAMPLE 6-16 Tools and the Boot Process: A Summary Different diagnostic tools are available to you at different stages of the boot process.
(FRUs). The row headings along the left of in a Sun Fire V490 system. The available diagnostic tools are shown in column headings across the top. A check mark ( ) in this table indicates that a fault in a particular FRU can be isolated by a particular diagnostic.
In addition to the FRUs listed in system components—mostly cables—that cannot directly be isolated by any system diagnostic. For the most part, you determine when these components are faulty by eliminating other possibilities. These FRUs are listed in FRUs Not Directly Isolated by Diagnostic Tools TABLE 6-6 Notes FC-AL power cable...
The system controller card runs independently, and uses standby power from the server. Therefore, the SC and its RSC software continue to be effective when the server operating system goes offline. RSC software lets you monitor the following on the Sun Fire V490 server. What TABLE 6-7...
For instructions on using RSC software to monitor a Sun Fire V490 system, see “How to Monitor the System Using the System Controller and RSC Software” on page 190. Monitoring the System Using Sun Management Center Sun Management Center software provides enterprise-wide monitoring of Sun servers and workstations, including their subsystems, components, and peripheral devices.
If you administer a heterogeneous network and use a third-party network-based system monitoring or management tool, you may be able to take advantage of Sun Management Center software’s support for Tivoli Enterprise Console, BMC Patrol, and HP Openview. Sun Fire V490 Server Administration Guide • August 2004...
Sun provides two tools for exercising Sun Fire V490 systems: Sun Validation Test Suite (SunVTS™) Hardware Diagnostic Suite shows the FRUs that each system exercising tool is capable of isolating.
For typical system configurations, this requires one or two hours. Comprehensive testing – SunVTS software exhaustively and repeatedly tests all subsystems for up to 24 hours. Sun Fire V490 Server Administration Guide • August 2004 SunVTS Hardware Diagnostic Suite...
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The Sun Fire V490 server to be tested must be up and running if you want to use SunVTS software, since it relies on the Solaris operating system. Since SunVTS software packages are optional, they may not be installed on your system.
If the faulty part is hot-pluggable or hot-swappable, the entire diagnose-and-repair cycle can be completed with minimal impact to system users. Sun Fire V490 Server Administration Guide • August 2004...
Requirements for Using Hardware Diagnostic Suite Since it is a part of Sun Management Center, you can only run Hardware Diagnostic Suite if you have set up your data center to run Sun Management Center. This means you have to dedicate a master server to run the Sun Management Center server software that supports Sun Management Center software’s database of platform status information.
# test #,# Sun Fire V490 Server Administration Guide • August 2004 Description Exits OpenBoot Diagnostics tests and returns to the ok prompt Displays a brief description of each OpenBoot Diagnostics command and OpenBoot configuration variable...
Reference for Decoding I Test Messages describes each I C device in a Sun Fire V490 system, and helps you TABLE 6-12 associate each I C address with the proper FRU. For more information about I tests, see “I2C Bus Device Tests” on page 89.
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Sun Fire V490 Server Administration Guide • August 2004 C Bus Devices (Continued) Associated FRU What the Device Does processor 1, DIMM 0 processor 1, DIMM 1 processor 1, DIMM 2 processor 1, DIMM 3...
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Sun Fire V490 I C Bus Devices (Continued) TABLE 6-12 Address Associated FRU fru@4,aa PCI riser fru@5,10 Centerplane fru@5,14 RSC card temperature@5,30 CPU/Mem board A temperature@5,32 CPU/Mem board B temperature@5,34 CPU/Mem board A temperature@5,52 CPU/Mem board B ioexp@5,44 FC-AL disk backplane...
Term DCDS EBus I/O Board JTAG Motherboard Sun Fire V490 Server Administration Guide • August 2004 is included to assist you in decoding this terminology and TABLE 6-13 Description Analog-to-Digital Converter Advanced Power Control – A function provided by the SuperIO integrated circuit Boot Bus Controller –...
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Abbreviations or Acronyms in Diagnostic Output (Continued) TABLE 6-13 Term Description NVRAM IDPROM Refers to OpenBoot firmware Power Distribution Board Power Management Controller POST Power-On Self-Test Multifunction integrated circuit bridging the PCI bus with EBus and USB Real-Time Clock Receive – Communication protocol Safari The system interconnect architecture—that is, the data and address buses...
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Sun Fire V490 Server Administration Guide • August 2004...
III Instructions P A R T The six chapters within this part of the Sun Fire V490 Server Administration Guide use illustrated instructions on how to set up various components within your system, configure your system, and diagnose problems. Instructions within this guide are primarily to be used by experienced system administrators who are familiar with the Solaris OS and its commands.
C H A P T E R Configuring Console Access This chapter includes instructions on how to configure and access the system console from different physical devices. Tasks covered in this chapter include: “How to Avoid Electrostatic Discharge” on page 120 “How to Power On the System”...
Removing and installing the system control switch/power button cable The AC power cord provides a discharge path for static electricity, so it should remain plugged in except when you are servicing the parts noted above. Sun Fire V490 Server Administration Guide • August 2004...
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2. Use an antistatic mat or similar surface. When performing any installation or service procedure, place static-sensitive parts, such as boards, cards, and disk drives, on an antistatic surface. The following items can be used as an antistatic surface: The bag used to wrap a Sun replacement part The shipping container used to package a Sun replacement part Sun electrostatic discharge (ESD) mat, Sun part number 250-1088 (available through your Sun sales representatives)
Read the documentation supplied with the device for specific instructions. 2. Turn on power to the ASCII terminal or local graphics terminal, if present. 3. Open the media door. Use the system key to unlock the media door. Sun Fire V490 Server Administration Guide • August 2004...
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4. Insert the system key into the system control switch and turn the system control switch to the Normal position. See “System Control Switch” on page 15 for information about each system control switch setting. Normal position Power button 5. Press the Power button that is below the system control switch to power on the system.
7. Remove the system key from the system control switch and keep it in a secure place. What Next To power off the system, complete this task: “How to Power Off the System” on page 125 Sun Fire V490 Server Administration Guide • August 2004 Locked position...
How to Power Off the System Before You Begin Applications running on the Solaris OS can be adversely affected by a poorly executed system shutdown. Make sure that you have gracefully shut down any applications before powering off the system. You can also use Solaris commands, the OpenBoot firmware power-off command, or RSC software to power off the system.
Note – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
If at all possible, back up system data before starting this procedure. Also halt all applications and warn users of the impending loss of service. For information about the appropriate backup and shutdown procedures, see Solaris system administration documentation. What to Do 1.
Install the server in the rack, following instructions in the Sun Fire V490 Server Setup and Rackmounting Guide. What to Do 1. Locate the RJ-45 twisted-pair Ethernet (TPE) connector for the appropriate Ethernet interface—the top connector or the bottom connector.
The following procedure assumes you are connecting to the serial port (ttya) of the Sun Fire V490 system using a tip connection from serial port B (ttyb) of another Sun server, and that the other Sun server has its own local graphics terminal.
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The Sun server responds by displaying: connected The terminal tool is now a tip window directed to the Sun Fire V490 system via the Sun server’s ttyb port. This connection is established and maintained even if the Sun Fire V490 system is completely powered off or just starting up.
Before You Begin This procedure assumes you are connecting via tip line from serial port B (ttyb) of a Sun server to the serial port (ttya) of the Sun Fire V490 machine. What to Do 1. Determine the release level of system software installed on the Sun server.
This procedure lets you verify the baud rate and other serial port settings used by the Sun Fire V490 server to communicate with attached serial port devices. Before You Begin You must be logged in to the Sun Fire V490 server, and the server must be running Solaris OS software. What to Do 1.
2. Type: # eeprom ttya-mode 3. Look for the following output: ttya-mode = 9600,8,n,1,- This line indicates that the Sun Fire V490 server’s serial port is configured for: 9600 baud 8 bits No parity 1 stop bit No handshake protocol What Next For more information about serial port settings, see the eeprom man page.
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Use an RJ-45 null modem serial cable or an RJ-45 serial cable and null modem adapter. Plug this into the terminal’s serial port connector. 2. Attach the opposite end of the serial cable to the Sun Fire V490 system. Plug the cable into the system’s built-in serial port (ttya) connector.
Note – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
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1. Install the graphics card into an appropriate PCI slot. Installation must be performed by a qualified service provider. For further information, see the Sun Fire V490 Server Parts Installation and Removal Guide or contact your qualified service provider. 2. Attach the monitor video cable to the graphics card’s video port.
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5. Connect the mouse USB cable to any USB port on the back panel. 6. Set OpenBoot configuration variables appropriately. From the existing system console, type: ok setenv diag-out-console false ok setenv input-device keyboard ok setenv output-device screen Chapter 7 Configuring Console Access...
Installed or removed as part of a hot-plug or hot-swap operation Installed or removed before the operating system is installed Installed as an identical replacement for a component that is already recognized by the operating system Sun Fire V490 Server Administration Guide • August 2004...
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To issue software commands, you need to set up a system ASCII terminal, a local graphics terminal, or a tip connection to the Sun Fire V490 system. See: “How to Set Up an Alphanumeric Terminal as the System Console” on page 133 “How to Configure a Local Graphics Terminal as the System Console”...
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This prevents anyone from accidentally powering off the system. What Next The system’s front panel LED indicators provide power-on status information. For more information about the system LEDs, see: “LED Status Indicators” on page 13 Sun Fire V490 Server Administration Guide • August 2004 File and args:...
Reference for System Console OpenBoot Variable Settings Certain OpenBoot configuration variables control from where system console input is taken and to where its output is directed. The table below shows how to set these variables in order to use ttya, the system controller, or a local graphics terminal as the system console.
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Caution – Do not attempt to access any internal components unless you are a qualified service technician. Detailed service instructions can be found in the Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD.
(-). Do not use a dot in the host name. Do not begin the name with a number or a special character. The name must not be longer than 30 characters. Sun Fire V490 Server Administration Guide • August 2004 PCI Bus/Clock Rate OpenBoot devalias...
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4. Determine the unique Internet Protocol (IP) address of the network interface and make a note of it. You need to furnish the address in a later step. An IP address must be assigned by the network administrator. Each network device or interface must have a unique IP address.
Note – The Sun Fire V490 system conforms to the Ethernet 10/100BASE-T standard, which states that the Ethernet 10BASE-T link integrity test function should always be enabled on both the host system and the Ethernet hub. If you have problems establishing a connection between this system and your hub, verify that the Ethernet hub also has the link test function enabled.
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What to Do 1. Choose a network host name for each new interface. The host name must be unique within the network. It can consist only of alphanumeric characters and the dash (-). Do not use a dot in the host name. Do not begin the name with a number or a special character.
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7. Manually plumb and enable each new interface using the ifconfig command. For example, for the interface ce2, type: sunrise # ifconfig ce2 plumb up For more information, see the ifconfig(1M) man page. Sun Fire V490 Server Administration Guide • August 2004 cat /etc/hostname.ce0 cat /etc/hostname.ce1 cat /etc/hostname.ce2...
This document is available on the Solaris Software Supplement CD for your specific Solaris release. Note – The Sun Fire V490 system conforms to the Ethernet 10/100BASE-T standard, which states that the Ethernet 10BASE-T link integrity test function should always be enabled on both the host system and the Ethernet hub.
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Note – You can also specify the name of the program to be booted as well as the way the boot program operates. For more information, see the OpenBoot 4.x Command Reference Manual, included with the Solaris Software Supplement CD that ships with Solaris software. Sun Fire V490 Server Administration Guide • August 2004...
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If you want to specify a network interface other than an on-board Ethernet interface as the default boot device, you can determine the full path name of each interface by typing: ok show-devs The show-devs command lists the system devices and displays the full path name of each PCI device.
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C H A P T E R Configuring System Firmware This chapter describes OpenBoot firmware commands and configuration variables available for configuring the following aspects of Sun Fire V490 system behavior: OpenBoot environmental monitoring Automatic system recovery (ASR) In addition, this chapter provides information about keyboard commands and alternative methods for performing OpenBoot emergency procedures.
“How to Disable OpenBoot Environmental Monitoring” on page 154 How to Disable OpenBoot Environmental Monitoring Before You Begin For background information about the OpenBoot environmental monitor, see: “About OpenBoot Environmental Monitoring” on page 52 Sun Fire V490 Server Administration Guide • August 2004...
What to Do To disable OpenBoot environmental monitoring, type env-off at the ok prompt: ok env-off Environmental monitor is OFF How to Obtain OpenBoot Environmental Status Information Before You Begin For background information about environmental status information, see: “OpenBoot Environmental Status Information” on page 53 What to Do To obtain OpenBoot environmental status information, type .env at the ok prompt:...
To reboot and generate an automated crash dump file, type: # eeprom error-reset-recovery=sync To have the system not automatically reboot, but rather wait at the OpenBoot prompt for manual intervention and recovery, type: # eeprom error-reset-recovery=none Sun Fire V490 Server Administration Guide • August 2004...
3. Restart the system to effect the changes. Type: # reboot What Next If you choose to have the system generate an automated crash dump file, then, in the event the operating system hangs, that file appears in the /var/crash/ directory, under a subdirectory named after your system.
The system permanently stores the parameter change. How to Obtain ASR Status Information Use the following procedure to retrieve information about the status of the automatic system recovery (ASR) feature. Sun Fire V490 Server Administration Guide • August 2004...
What to Do 1. At the system ok prompt, type: ok .asr In the .asr command output, any devices marked disabled have been manually deconfigured using the asr-disable command. The .asr command also lists devices that have failed firmware diagnostics and have been automatically deconfigured by the OpenBoot ASR feature.
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Console” on page 161. What Next For instructions on how to use RSC software, see: Sun Remote System Controller (RSC) User’s Guide, which is included on the Sun Fire V490 Documentation CD Sun Fire V490 Server Administration Guide • August 2004...
How to Restore the Local System Console Perform this procedure if your system is configured to use the system controller (SC) as the system console and you need to redirect the system console to a local graphics terminal, alphanumeric terminal, or an established tip connection. For more information about RSC software, see: “About the System Controller (SC) Card”...
Note – Manually deconfiguring a single processor causes the entire CPU/Memory board to be deconfigured, including all processors and all memory residing on the board. OpenBoot configuration variable changes take effect after the next system reset. Sun Fire V490 Server Administration Guide • August 2004...
2. To effect the changes immediately, type: ok reset-all Note – To immediately effect the changes, you can also power cycle the system using the front panel Power button How to Reconfigure a Device Manually Before You Begin You can use the OpenBoot asr-enable command to reconfigure any device that you previously deconfigured with asr-disable.
2. Wait until only the system Fault LED begins to blink rapidly. Note – If you have configured the Sun Fire V490 system to run diagnostic tests, this could take upwards of 30 minutes. Sun Fire V490 Server Administration Guide • August 2004...
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OpenBoot configuration variables to their default values: Setting NVRAM parameters to default values. Probing I/O buses Sun Fire V490, No Keyboard Copyright 1998-2004 Sun Microsystems, Inc. OpenBoot x.x, xxxx MB memory installed, Serial #xxxxxxxx. Ethernet address x:x:x:x:x:x, Host ID: xxxxxxxx.
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To correct such problems, you must either manually change individual OpenBoot configuration variables using the setenv command, or else type set-defaults to permanently restore the default settings for all OpenBoot configuration variables. Sun Fire V490 Server Administration Guide • August 2004...
This chapter guides you in choosing the best tools and describes how to use these tools to reveal a failed part in your Sun Fire V490 server. It also explains how to use the Locator LED to isolate a failed system in a large equipment room.
Locator LED on and off. Consult Sun Management Center documentation for details. Before You Begin Either log in as root, or access the RSC software’s graphical user interface. What to Do 1. Turn the Locator LED on. Do one of the following: Sun Fire V490 Server Administration Guide • August 2004...
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As root, type # /usr/sbin/locator -n At the SC command-line interface, type: rsc> setlocator on From the RSC software’s main GUI screen, click the representation of the Locator LED. See the illustration under Step 5 in “How to Monitor the System Using the System Controller and RSC Software.
POST and OpenBoot Diagnostics tests do run during startup. For a full description of service mode, see: OpenBoot PROM Enhancements for Diagnostic Operation This document is included on the Sun Fire V490 Documentation CD. What to Do 1. Set up a console for viewing diagnostic messages.
What Next Should you want to restore the system to normal mode in order to control the depth of diagnostic coverage, the tests run, and the verbosity of the output, see: “How to Put the Server in Normal Mode” on page 171. How to Put the Server in Normal Mode Before You Begin If you have set the server to run in service mode, you can follow this procedure to...
For detailed descriptions of service and normal modes, see: OpenBoot PROM Enhancements for Diagnostic Operation This document is included on the Sun Fire V490 Documentation CD. How to Isolate Faults Using LEDs While not a deep, formal diagnostic tool, LEDs located on the chassis and on selected system components can serve as front-line indicators of a limited set of hardware failures.
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What to Do 1. Check the system LEDs. There is a group of three LEDs located near the top left corner of the front panel and duplicated on the back panel. Their status can tell you the following. Indicates Locator (left) A system administrator can turn this on to flag a system that needs attention.
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There are two LEDs for each Ethernet port—they are close to the right side of each Ethernet receptacle on the back panel. If the Sun Fire V490 system is connected to an Ethernet network, the status of the Ethernet LEDs can tell you the following.
What to Do 1. Set up a console for viewing POST messages. Connect an alphanumeric terminal to the Sun Fire V490 server or establish a tip connection to another Sun system. See: “How to Set Up an Alphanumeric Terminal as the System Console” on page 133 “How to Access the System Console via tip Connection”...
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Have a qualified service technician replace the FRU or FRUs indicated by POST error messages, if any. For replacement instructions, see: Sun Fire V490 Server Parts Installation and Removal Guide, which is included on the Sun Fire V490 Documentation CD If the POST diagnostics did not disclose any problems, but your system does not start, try running the interactive OpenBoot Diagnostics tests.
How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests Before You Begin Because OpenBoot Diagnostics tests require access to some of the same hardware resources used by the operating system, they cannot be operated reliably after an operating system halt or Stop-A key sequence. You need to reset the system before running OpenBoot Diagnostics tests, and then reset the system again after testing.
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Have a qualified service technician replace the FRU or FRUs indicated by OpenBoot Diagnostics error messages, if any. For replacement instructions, see: Sun Fire V490 Server Parts Installation and Removal Guide This document is included on the Sun Fire V490 Documentation CD. Sun Fire V490 Server Administration Guide • August 2004 Type:...
How to View Diagnostic Test Results After the Fact Summaries of the results from the most recent power-on self-test (POST) and OpenBoot Diagnostics tests are saved across power cycles. Before You Begin You must set up a system console. See: “About Communicating With the System”...
To set or change the value of an OpenBoot configuration variable, use the setenv command: ok setenv diag-level max diag-level = max Sun Fire V490 Server Administration Guide • August 2004 TABLE 6-2 Value false Default Value false...
Reference for Choosing a Fault Isolation Tool This section helps you choose the right tool to isolate a failed part in a Sun Fire V490 system. Consider the following questions when selecting a tool. 1. Have you checked the LEDs? Certain system components have built-in LEDs that can alert you when that component requires replacement.
POST diagnostics—that usually require physical proximity to the serial port on the system’s back panel. Sun Fire V490 Server Administration Guide • August 2004 Fault LED lit Replace part...
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5. Will the tool test the suspected source(s) of the problem? Perhaps you already have some idea of what the problem is. If so, you want to use a diagnostic tool capable of testing the suspected problem sources. tells you which replaceable hardware parts can be isolated by each TABLE 6-5 fault isolating tool.
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C H A P T E R Monitoring the System When something goes wrong with the system, diagnostic tools can help you determine what caused the problem. Indeed, this is the principal use of most diagnostic tools. However, this approach is inherently reactive. It means waiting until a component fails outright.
Before You Begin This procedure assumes you intend to load Sun Management Center agent software on your Sun Fire V490 system so as to be able to monitor it, and gives you some guidance on how to accomplish this goal.
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1. On your Sun Fire V490 system, install Sun Management Center agent software. For instructions, see the Sun Management Center Supplement for Workgroup Servers. 2. On your Sun Fire V490 system, run the setup utility to configure agent software. The setup utility is part of the workgroup server supplement. For more information, see the Sun Management Center Supplement for Workgroup Servers.
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For more information about physical and logical views, see the Sun Management Center User’s Guide. Sun Fire V490 Server Administration Guide • August 2004 Photo-realistic view (front) Highlighted component...
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7. Monitor the Sun Fire V490 system using Config-Reader module data property tables. To access this information: a. Click the Browser tab. b. Click the Hardware icon in the hierarchy view. c. Click the Config-Reader icon in the hierarchy view.
Before You Begin The Sun Fire V490 server must be set up with RSC server software, which can be found on the Solaris Software Supplement CD. Typically, you monitor the Sun Fire V490 system from a different Sun computer or a PC. This procedure assumes you have installed RSC client software on the monitoring system.
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What to Do 1. As root on the Sun Fire V490 server, run the RSC configuration script. Type: # /usr/platform/‘uname -i‘/rsc/rsc-config The configuration script runs, prompting you to choose options and to provide information. 2. Follow the configuration script prompts.
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Setting User Password Now ... Password: Re-enter Password: The RSC firmware on the Sun Fire V490 system is configured. Perform the following steps on the monitoring system. 3. From the monitoring Sun computer or PC, start the RSC GUI. Do one of the following.
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The main screen of the GUI appears. 5. Note the main screen’s features. The left side of the main screen provides help text and navigation controls. The right side shows a representation of the Sun Fire V490 server’s front panel and system control switch. Navigation and...
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Proceeding will actually turn system power off (or on). b. Examine status tables for the Sun Fire V490 server’s disks and fans. Click the appropriate LEDs. A table appears giving you the status of the components in question.
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7. Check system temperatures and other environmental data. To do this: a. Find the navigation panel at the left side of the RSC GUI. b. Click the Show Environmental Status item under Server Status and Control. The Environmental Status window appears. Check marks By default, the Temperatures tab is selected and temperature data from specific chassis locations are graphed.
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System Controller” on page 159. What Next If you plan to use RSC software to control the Sun Fire V490 server, you may want to configure additional RSC user accounts. If you want to try the system controller command-line interface, you can use the telnet command to connect directly to the RSC card using the device’s name or IP...
Step 1 of this procedure. For information about RSC configuration, user accounts, and alerts, see: Sun Remote System Controller (RSC) User’s Guide This document is included on the Sun Fire V490 Documentation CD. How to Use Solaris System Information Commands This section explains how to run Solaris system information commands on a Sun Fire V490 server.
This section explains how to run OpenBoot commands that display different kinds of system information about a Sun Fire V490 server. To find out what these commands tell you, see “Other OpenBoot Commands” on page 90, or refer to the appropriate man pages.
3. Type the appropriate command at a console prompt. See Using OpenBoot Information Commands TABLE 11-2 Command to Type What It Displays Fan speeds, currents, voltages, and temperatures .env OpenBoot configuration variable defaults and settings printenv Target address, unit number, device type, and manufacturer name probe-scsi of active SCSI, IDE, and FC-AL devices probe-scsi-all...
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Sun Management Center Software User’s Guide. This chapter describes the tasks necessary to use SunVTS software to exercise your Sun Fire V490 server. These include: “How to Exercise the System Using SunVTS Software” on page 202 “How to Check Whether SunVTS Software Is Installed”...
Functional mode. For a synopsis of the modes, see: “Exercising the System Using SunVTS Software” on page 106 This procedure also assumes that the Sun Fire V490 server is “headless”—that is, it is not equipped with a monitor capable of displaying bitmapped graphics. In this case, you access the SunVTS GUI by logging in remotely from a machine that has a graphics display.
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2. Enable remote display. On the display system, type: # /usr/openwin/bin/xhost + test-system where test-system is the name of the Sun Fire V490 server being tested. 3. Remotely log in to the Sun Fire V490 server as superuser. Use a command such as rlogin or telnet.
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5. Expand the test lists to see the individual tests. The interface’s test selection area lists tests in categories, such as “Network,” as shown below. To expand a category, click the Sun Fire V490 Server Administration Guide • August 2004 Log button Start and Stop buttons...
Tests are enabled when checked, and disabled when not checked. lists tests that are especially useful to run on a Sun Fire V490 server. TABLE 12-1 Useful SunVTS Tests to Run on a Sun Fire V490 Server...
Solaris 8 software. This procedure assume that the Solaris operating system is running on the Sun Fire V490 server, and that you have access to the Solaris command line. For more information, see: Sun Fire V490 Server Administration Guide • August 2004...
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“About Communicating With the System” on page 69 What to Do 1. Check for the presence of SunVTS packages. Type: % pkginfo -l SUNWvts SUNWvtsx SUNWvtsmn If SunVTS software is loaded, information about the packages is displayed. If SunVTS software is not loaded, you see an error message for each missing package.
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What Next For installation information, refer to the SunVTS User’s Guide, the appropriate Solaris documentation, and the pkgadd man page. Sun Fire V490 Server Administration Guide • August 2004 Description XML library (32-bit) XML library (64-bit)
A P P E N D I X Connector Pinouts This appendix gives you reference information about the system’s back panel ports and pin assignments. Topics covered in this appendix include: “Serial Port Connector” on page 210 “USB Connector” on page 211 “Twisted-Pair Ethernet Connector”...
Serial Port Connector Diagram Serial Port Connector Signals Signal Description Request To Send Data Terminal Ready Transmit Data Ground Sun Fire V490 Server Administration Guide • August 2004 Signal Description Ground Receive Data Data Set Ready Clear To Send...
USB Connector Two Universal Serial Bus (USB) connectors are located on the centerplane and can be accessed from the back panel. USB Connector Diagram USB Connector Signals Signal Description +5 VDC Port Data0 - Port Data0 + Ground Signal Description +5 VDC Port Data1 - Port Data1 +...
SC Ethernet Connector The System Controller (SC) Ethernet connector is an RJ-45 connector located on the SC card and can be accessed from the back panel. SC Ethernet Connector Diagram SC Ethernet Connector Signals Signal Description Transmit/Receive Data0 + Transmit/Receive Data0 - Trandmit/Receive Data1 + Trandmit/Receive Data2 + Signal Description...
The System Controller (SC) serial connector is an RJ-45 connector located on the SC card and can be accessed from the back panel. SC Serial Connector Diagram SC Serial Connector Signals Sun Fire V490 Server Administration Guide • August 2004 SERIAL Signal Description Request To Send...
FC-AL Port HSSDC Connector The Fibre Channel-Arbitrated Loop port high-speed serial data connector is located on the centerplane and can be accessed from the back panel. HSSDC Connector Diagram HSSDC Connector Signal Signal Description Differential Data Output + Signal Ground (optional) Differential Data Output - Mode Fault Detection (optional)
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A P P E N D I X System Specifications This appendix provides the following specifications for the Sun Fire V490 Server server: “Physical Specifications” on page 217 “Electrical Specifications” on page 218 “Environmental Specifications” on page 219 “Agency Compliance Specifications” on page 220 “Clearance and Service Access Specifications”...
Nominal Frequencies Nominal Voltage Range Maximum Current AC RMS Maximum AC Power Consumption Maximum Heat Dissipation Sun Fire V490 Server Administration Guide • August 2004 Value 50 or 60 Hz Auto Ranging 200-240 VAC 8A @ 200-240 VAC 1600 W...
Environmental Specifications The operating and non-operating environmental specifications for the system are as follows. Parameter Value Operating Temperature 5˚ C to 35˚C (41˚F to 95˚F)—IEC 60068-2-1&2 Humidity 20% to 80% RH noncondensing; 27˚C (81˚F) wet bulb— IEC 60068-2-3&56 Altitude 0 to 3000 meters (0 to 10,000 feet)—IEC 60068-2-13 Vibration .0001 (z-axis only) G 150-500 Hz—...
Rear blockage only Front and rear blockage Front clearance Rear clearance Sun Fire V490 Server Administration Guide • August 2004 Relevant Standards UL 60950, CB Scheme IEC 60950, CSA C22.2 No. 60950-00 from UL, TUV EN 60950 47 CFR 15B Class A...
A P P E N D I X Safety Precautions Read this section before beginning any procedure. The following text provides safety precautions to follow when installing a Sun Microsystems product. Safety Precautions For your protection, observe the following safety precautions when setting up your equipment: Follow all cautions and instructions marked on the equipment.
Standby – The On/Standby switch is in the standby position. Modifications to Equipment Do not make mechanical or electrical modifications to the equipment. Sun Microsystems is not responsible for regulatory compliance of a modified Sun product. Placement of a Sun Product Caution –...
Power Cord Connection Caution – Sun products are designed to work with single-phase power systems having a grounded neutral conductor. To reduce the risk of electric shock, do not plug Sun products into any other type of power system. Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building.
System Unit Access Panels You must remove the access panels of your Sun Fire V490 Server to add cards or memory. Be sure to replace and secure the access panels before powering on your system. Caution – Do not operate your system while the access panels are removed.
Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements. CD-ROM Caution – Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1...
/Wartezustand-Schalter steht auf Wartezustand. Änderungen an Sun-Geräten. Nehmen Sie keine mechanischen oder elektrischen Änderungen an den Geräten vor. Sun Microsystems, übernimmt bei einem Sun-Produkt, das geändert wurde, keine Verantwortung für die Einhaltung behördlicher Vorschriften Sun Fire V490 Server Administration Guide • August 2004...
Aufstellung von Sun-Geräten Achtung – Um den zuverlässigen Betrieb Ihres Sun-Geräts zu gewährleisten und es vor Überhitzung zu schützen, dürfen die Öffnungen im Gerät nicht blockiert oder verdeckt werden. Sun-Produkte sollten niemals in der Nähe von Heizkörpern oder Heizluftklappen aufgestellt werden. Achtung –...
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Massenspeicher hinzuzufügen. Bringen Sie die obere Gehäuseabdeckung wieder an, bevor Sie Ihr System einschalten. Achtung – Bei Betrieb des Systems ohne obere Abdeckung besteht die Gefahr von Stromschlag und Systemschäden. Sun Fire V490 Server Administration Guide • August 2004...
Strahlungen zur Folge haben. Conformité aux normes de sécurité Ce texte traite des mesures de sécurité qu’il convient de prendre pour l’installation d’un produit Sun Microsystems. Mesures de sécurité Pour votre protection, veuillez prendre les précautions suivantes pendant l’installation du matériel : Suivre tous les avertissements et toutes les instructions inscrites sur le matériel.
Marche/Veilleuse est en position « Veilleuse ». Modification du matériel Ne pas apporter de modification mécanique ou électrique au matériel. Sun Microsystems n’est pas responsable de la conformité réglementaire d’un produit Sun qui a été modifié. Positionnement d’un produit Sun Attention: –...
Connexion du cordon d’alimentation Attention: – les produits Sun sont conçus pour fonctionner avec des alimentations monophasées munies d’un conducteur neutre mis à la terre. Pour écarter les risques d’électrocution, ne pas brancher de produit Sun dans un autre type d’alimentation secteur. En cas de doute quant au type d’alimentation électrique du local, veuillez vous adresser au directeur de l’exploitation ou à...
à des radiations dangereuses. Sun Fire V490 Server Administration Guide • August 2004 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat...
Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale algún producto de Sun Microsystems. Precauciones de seguridad Para su protección observe las siguientes medidas de seguridad cuando manipule su equipo: Siga todas los avisos e instrucciones marcados en el equipo. Asegúrese de que el voltaje y la frecuencia de la red eléctrica concuerdan con las descritas en las etiquetas de especificaciones eléctricas del equipo.
Modificaciones en el equipo No realice modificaciones de tipo mecánico o eléctrico en el equipo. Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados. Ubicación de un producto Sun Precaución – Para asegurar la fiabilidad de...
Precaución – Para eliminar completamente la alimentación de esta unidad, desconecte todos los cables de alimentación. La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posición "En espera": Precaución – El interruptor de encendido de este producto funciona exclusivamente como un dispositivo de puesta en espera.
Precaución – El manejo de los controles, los ajustes o la ejecución de procedimientos distintos a los aquí especificados pueden exponer al usuario a radiaciones peligrosas. Sun Fire V490 Server Administration Guide • August 2004 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat...
GOST-R Certification Mark Nordic Lithium Battery Cautions Norge ADVARSEL – Litiumbatteri — Eksplosjonsfare.Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten. Brukt batteri returneres apparatleverandøren. Sverige VARNING – Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren.
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Sun Fire V490 Server Administration Guide • August 2004...
Index AC Present LED (power supply), 173 accounts RSC, 191 Activity LED disk drive, 174 Ethernet, 174 address bitwalk (POST diagnostic), 80 of I C devices (table), 111 agency compliance specifications, 220 agents, Sun Management Center, 103 alphanumeric terminal attaching, 133 baud verification, 132 setting up as system console, 133 settings for, 133...
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29 disk configuration concatenation, 67 hot plug, 45 hot spares, 68 Sun Fire V490 Server Administration Guide • August 2004 mirroring, 24, 66 RAID 0, 24, 67 RAID 1, 24, 67 RAID 5, 24, 68 striping, 24, 67...
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with SunVTS, 106, 202 externally initiated reset (XIR), 51, 127 described, 23 manual command, 23 displaying speed of, 90 Fan Tray 0 isolating faults in cable, 101 Fan Tray 0 LED described, 14 Fan Tray 1 LED described, 14 fan tray assembly, 39 configuration rule, 41 illustration, 40 LEDs, 14...
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LEDs AC Present (power supply), 173 Activity (disk drive), 174 Activity (Ethernet), 174 back panel, 17 Sun Fire V490 Server Administration Guide • August 2004 back panel, described, 18 DC Present (power supply), 173 disk drive, 14 Activity, described, 14...
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manual hardware reset, 127 manual system reset, 51 master CPU, 78, 80 memory interleaving, 30 mirroring, disk, 24, 66 monitor, attaching, 136 monitoring the system with RSC, 190 moving the system, precautions, 122 MPxIO (multiplexed I/O) features, 21 network name server, 149 primary interface, 145 types, 4 OBDIAG, See OpenBoot Diagnostics tests...
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(Solaris), 97 psrinfo command (Solaris), 98 reconfiguration boot, initiating, 138 reliability, availability, and serviceability (RAS), 19, Sun Fire V490 Server Administration Guide • August 2004 remote system control, see RSC Removable media bay board and cable assembly isolating faults in, 101...
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