Overview - Nortel Meridian Meridian 1 Scripting Manual

Contact center manager
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Creating and administering scripts

Overview

This chapter provides details about how to create, import, export, and administer
scripts in the Contact Center Manager Administration scripting environment.
Section A, "Creating and editing scripts," explains how to:
create a new script
use the Web Scripts Editor to edit an existing script
add script elements to scripts
save your script
open Web Scripts Editor in a new window
use text find and replace
use the character count
Section B, "Importing and exporting scripts," explains how to import and export
scripts, including the sample scripts that are provided with Contact Center
Manager Administration.
Section C, "Administering scripts," explains how to administer scripts and
provides procedures to:
validate scripts and resolve validation errors
activate and deactivate scripts
deactivate scripts with circular dependencies
rename scripts
delete scripts
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Contact Center Manager

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