Creating and administering scripts
Importing scripts into Contact Center Manager
Import command
Use the Import command to copy an existing script from your local hard drive, a
network drive, or a floppy disk into the current script. This command adds the
text of the imported script to text in the current script.
You cannot import a script that was created in another application, such as
Microsoft Word, because formatting characters may not properly import into the
Web Scripts Editor. However, if you create a text document that you want to use
as a script, you can copy the text into a script in the Web Scripts Editor.
Importing sample scripts
To use the sample scripts that are provided with Contact Center Manager
Administration, you must first import them using the following procedure.
Importing scripts
1
Open the Scripting window.
2
Expand the system tree.
3
Click the appropriate server.
4
Click Script Manager.
Result: The Script Manager appears in the right pane of the Scripting
window.
5
Double-click the script into which you want to import another script.
Tip: If you want to import the script into a new script, right-click Script
Manager, and select New.
Result: The Web Scripts Editor appears.
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