Nortel Meridian Meridian 1 Scripting Manual page 289

October 2007
GIVE RAN agents_busy_ran_gv
GIVE MUSIC pop_music_gv
SECTION Check_Age
WAIT 20
IF (AGE OF CALL > 60) THEN
END IF
EXECUTE Check_Age
SECTION Get_Out
REMOVE FROM NETWORK SKILLSET skillset_N1_sk
QUEUE TO SKILLSET backup_sk
WAIT 2
SECTION WaitLoop
Example 2
This example shows a network script when the Local Node Inclusion (LNI)
option is selected.
/* Local Node Inclusion option enabled for network skillset at the
source site. Call is queued to the local and remote sites. After 6
seconds we check if the call is queued anywhere and if not we send
the call to an emergency number. If the call is queued somewhere,
the caller hears the assigned music source. Every 30 seconds we
check the condition of the call, to see if it is still queued, if
not then we perform the same check as was performed when the call
entered the script.
If the call is queued somewhere, we then check the priority of the
call in the local skillset. If it has no priority in the local
skillset, then we check the condition of the skillset, if it is
staffed. If the local skillset is staffed then we requeue the call
locally. If the call has a priority in a local skillset, we ignore
the local priority check and verify the call priority in the
network. If the call is not queued to the network, the call is
requeued. If the call is queued to the network the network
priority check is ignored and we repeat the wait check every 30
seconds, until the call is answered or the caller abandons.
*/
QUEUE TO NETWORK SKILLSET skillset_cv WITH PRIORITY prio_cv
WAIT 6
Scripting Guide for Communication Server 1000/Meridian 1 PBX
EXECUTE Get_Out
Networking commands
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