Using sample scripts
Overview
Nortel provides sample scripts with Contact Center Manager to get you started
on your server scripts.
Section A: "Getting started with sample scripts," on page 479, explains how to
create the initial scripts that you must get started and how to edit the master
script.
The remaining sections list the sample scripts that are included with Contact
Center Manager Administration software and provide a brief explanation of
what each script does.
You can also import sample scripts into the Web Scripts Editor, and then copy
the sections that you need into your own scripts. For more information, see
"Importing scripts into Contact Center Manager" on page 168.
The variables used in the sample scripts are examples only. If you use a sample
script that contains variables, you must create and define the variables on your
system. For more information, see "Creating script variables" on
page 109.
Advanced commands
Some sample scripts use advanced commands. With the release of Contact
Center Manager, only packages 200 and 300 are available. Package 200 contains
all commands except for networking commands. Package 300 contains all
commands. For a list of advanced commands that you can use in Contact Center
Manager, see "Advanced script commands" on page 245.
478
Standard 8.04
Contact Center Manager
Need help?
Do you have a question about the Meridian Meridian 1 and is the answer not in the manual?