Play Prompt - Nortel Meridian Meridian 1 Scripting Manual

October 2007

PLAY PROMPT

Use the PLAY PROMPT command to play a voice prompt or to speak a number
to the caller through a voice port. Voice prompts can be any of the following:
a list of voice segments identified by voice segment variables
a list of numbers
numbers interspersed with voice segments
If the call is queued, the voice prompt is interrupted when an agent is available
to take the call.
An enhanced GIVE IVR command replaces the PLAY PROMPT command in
SIP-enabled contact centers. For more information about the GIVE IVR
command in SIP-enabled contact centers, see "GIVE IVR" on page 677.
You need Contact Center Voice Services on CallPilot or Meridian Mail to use
the PLAY PROMPT command.
ATTENTION
Script syntax
PLAY PROMPT
{WITH LANGUAGE
{NO TYPE AHEAD}
{[NUMBER | NUMBERBYDIGIT]
{VOICE SEGMENT
Scripting Guide for Communication Server 1000/Meridian 1 PBX
Use this command only within an OPEN VOICE SESSION
and END VOICE SESSION command. The PLAY
PROMPT command is similar to the PLAY PROMPT
command used as part of the GIVE CONTROLLED
BROADCAST ANNOUNCEMENT command, but it
includes different optional parameters.
}
<language>
<voice_seg>}
Voice processing commands
<number>}
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