Nortel Meridian Meridian 1 Scripting Manual page 654

Scripting for Multimedia and Outbound
/****************************************************************
Title: c_Queue_Multimedia_Contact
Script for Queuing a Multimedia Contact. This script also handles
Contacts that were Pulled by an Agent using the Agent Desktop
Variables required by this Script
Name
-----------------------------------------------------------------
contact_agent_cv
contact_priority_cv
contact_skillset_cv
contact_queuetype_cv
loop_wait_time_cv
****************************************************************/
/****************************************************************
Assign Default Values to the following Call Variables
****************************************************************/
ASSIGN "NOQUEUE" TO contact_queuetype_cv
ASSIGN 6 TO contact_priority_cv
/****************************************************************
Below the Contact Intrinsic values are assigned to Call Variables
NOTE: The Contact Intrinsic QUEUETYPE indicates the method of
queuing the Contact recommended by CCMM. This recommendation is
based on either the type of contact or actions that are performed
on the contact using the Agent Desktop.
It is a string variable that can have the following values:
SKILLSET, AGENT, AGENTPULL, REPLYMAIL, NEWMAIL, NOQUEUE
654
Type Scope
AGENT_ID Call
PRIORITY Call
SKILLSET Call
STRING Call
INTEGER Call
Standard 8.04
Class Default Value
Item any agent
Item 6
Item any skillset
N/A "NOQUEUE"
N/A 60
Contact Center Manager