Give Ran - Nortel Meridian Meridian 1 Scripting Manual

October 2007

GIVE RAN

Use the GIVE RAN command to provide a recorded announcement (RAN) to a
call through the specified RAN trunk.
The RAN is interrupted if an agent becomes available to take the call.
Otherwise, the RAN is completed and the next command in the script is
executed.
For information about other voice processing commands, see "Overview" on
page 292.
For information about GIVE RAN in SIP-enabled contact centers, see "SIP
Contact Center" on page 673.
The Give Controlled Broadcast feature allows a maximum of 50 callers listen to
the same CallPilot port for an announcement. For CS 1000 and Meridian 1
switches, this feature requires no additional hardware if the inbound trunks are
directly connected to the switch.
The GIVE CONTROLLED BROADCAST feature is not supported on a
CS 1000E platform. For more information, see Nortel Product Bulletin
P-2006-0312_Global.
Script syntax
GIVE RAN
Parameter
Enter information for the following parameter:
<ran_route>
(RAN) that you want to play to the call.
Replace this parameter with a variable of type "RAN," or with the route
number.
Scripting Guide for Communication Server 1000/Meridian 1 PBX
<ran_route>
The RAN route that contains the recorded announcement
Basic script commands
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