Nortel Meridian Meridian 1 Scripting Manual page 339

Contact center manager
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October 2007
VALUE "NODATA":
VALUE "SUCCESS":
END WHERE
TAPI Call Data attachment
Use TAPI Call Data attachment to attach script and call data to a call, and pass
that information to a TAPI server. The first data parameter of the SEND INFO
command is interrogated. If the text in the parameter is %TAPI%, then the data
in the remaining parameters is sent to TAPI. The parameters of the SEND INFO
command are attached to a call using the published TAPI IVR/CallData
interface.
Example of script syntax
ASSIGN "%TAPI%" TO HAI_STRING_cv
SEND INFO HAI_AppId HAI_STRING_cv, CLID, HAI_AGENTID_cv
The preceding example sends the CLID and the agent ID to the TAPI
application.
SEND INFO command and database access
The SEND INFO command can update a database while attaching data to a call.
The first data parameter of the SEND INFO command is interrogated. If the text
in the parameter is %TAPI%, the data in the remaining parameters is sent to
TAPI. Otherwise, the SEND INFO command is assumed to be for database
access and the information in the first parameter is used to identify the SQL
statement number.
Scripting Guide for Communication Server 1000/Meridian 1 PBX
WAIT 2
LOG "No data available from Host"
QUEUE TO SKILLSET sales_sk
WAIT 2
QUEUE TO AGENT HAI_AGENTID_cv
WAIT 2
Host Data Exchange commands
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