Nortel CallPilot 2.0 User Manual

Desktop messaging
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C a l l P i l o t .
TM
Release 2.0
Desktop Messaging User Guide
for Internet Clients

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Summary of Contents for Nortel CallPilot 2.0

  • Page 1 C a l l P i l o t . Release 2.0 Desktop Messaging User Guide for Internet Clients...
  • Page 2 Updates to the Desktop Messaging User Guides Internet Clients Page 3 Call the sender of a message Call the sender of a message is not supported. Page 4 About this guide The internet mail clients that are supported are: • Microsoft Outlook 98 (Corporate Mode) •...
  • Page 3 Group Lists are the equivalent of Personal Distribution Lists. Group Lists can be created by the system administrator only. Group Lists appear in the server address book with the letters "GL" after the group list name and cannot be created from the telephone. Page 19 Linking to My CallPilot Linking to My CallPilot is not supported.
  • Page 4: Table Of Contents

    Contents Welcome to CallPilot ........3 Getting started ........4 Logging in to CallPilot .
  • Page 5: Welcome To Callpilot

    CallPilot Welcome to CallPilot from Nortel Networks is an advanced business communications system that offers exceptional flexibility for managing your messaging needs. You can work with CallPilot from your telephone or your computer. Desktop messaging gives you access to your CallPilot mailbox through your Internet e-mail.
  • Page 6: Getting Started

    15 Mbytes of free disk space to install software Sound card and speakers for playing voice messages on your computer A microphone connected to your computer, or a telephone situated near your computer, for recording voice messages A LAN (Ethernet) connection to the CallPilot server ISDN, ADSL, or dial-up modem connection for accessing CallPilot messages Internet Explorer 5.x and 6.x;...
  • Page 7: Logging In To Callpilot

    Your administrator may give you a password and tell you to change it the first time you log in through your Internet e-mail. To do this, log in to CallPilot from the telephone or log in to My CallPilot on your computer.
  • Page 8: Working With Your Callpilot Messages

    Working with your CallPilot messages When you open your e-mail with CallPilot installed, your CallPilot messages appear in your Inbox. You can open, move, copy, delete, forward, and reply to CallPilot messages, and compose new CallPilot messages, in the same way as your e-mail messages. Your CallPilot messages To open a message To open a CallPilot message, double-click anywhere on the message line, then double-...
  • Page 9: Playing Voice Messages

    Playing voice messages To select your telephone or computer to play voice messages You can choose to play your voice messages from your telephone or your computer. To change the setting, or to change the telephone number that CallPilot dials, see Changing audio settings, page 13.
  • Page 10: Viewing Fax Messages

    Viewing fax messages To view faxes on your computer, you must have Imaging for Windows or other imaging software installed on your computer. In addition, your CallPilot administrator must enable fax capability for your mailbox. To view a fax message Double-click a fax message in your Inbox, then double-click the Fax icon While viewing the fax, you can enlarge or reduce the image, rotate or move it, print it, delete it, save it, forward it, and reply to it.
  • Page 11: Composing Voice Messages

    Click Stop to end the recording. Click Play to review it. To add to the recording, click Record, speak again, then click Stop. If you are recording from the telephone, answer when it rings. At the tone, record your message. Click Stop to end the recording. Click Play to review it.
  • Page 12: Composing Fax And Text Messages

    E-mail recipients do not require specific fax capability. If your recipients access their messages from their telephone, they can view the fax only by printing it. You can also send your fax to a fax machine.
  • Page 13: Addressing Messages

    Addressing messages To address a message from an address book You can address a CallPilot message from the CallPilot Address Book on the server, or from the e-mail address book on your computer or on the server. Address CallPilot messages the same way as your e-mail messages. The CallPilot Address Book on the server is maintained by your organization, and contains the addresses of the CallPilot users and distribution lists that you are allowed to use.
  • Page 14: Changing Your Mailbox Settings

    Uncheck Remember Password if you are using a shared computer. Make any changes required, then click OK. To change your CallPilot password This is the same password that you use from the telephone. Repeat steps 1 and 2 above, then click Change Password.
  • Page 15: Changing Audio Settings

    On the CallPilot Player, select View > Options. Click the Audio tab to display the current Audio settings. In Device, click Telephone if you want to play and record your voice messages from your telephone. Make sure the correct telephone number appears.
  • Page 16: Using My Callpilot

    Select any feature and make changes to your setup as required. Any changes you make to a feature go into effect immediately whether you use CallPilot from your computer or from your telephone. To view user information In My CallPilot, click the Useful Information tab to view online user information specific...
  • Page 17: Document Information

    User Guide for Internet Clients Copyright © 2002 Nortel Networks, All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant.

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