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Remove your sensor
After your sensor session ends, peel off the patch like a bandage. To make it easier and to avoid
irritating your skin, try these tips:
Loosen edge and soak patch in body oil, like baby oil or an adhesive remover for skin (see
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product instructions before using)
Use adhesive removal wipes for skin, rubbing exposed skin as you peel back the patch
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Try different pulling techniques:
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Pull off the patch slowly, folding it over itself, in the same direction of hair growth
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Stretch loosened edge, and push your fingers under the patch to pull it off skin
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For more tips go to dexcom.com/faqs.
Before inserting a new sensor, remove the old one. You can use only one sensor at a time with
G7.
Throw out the used sensor following local guidelines.
8 • Next Sensor Session |
Dexcom G7 Using Your Receiver
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Do you have a question about the G7 and is the answer not in the manual?
Questions and answers
My G7 sensor gave me a not paired on the pump and the phone app about 10 mins into warmup and keeps alerting that it’s not paired! Can’t find a way to stop the warmup on both pump and phone and just start new sensor then ask for a replacement
To stop the warmup process and start a new Dexcom G7 sensor after receiving a "not paired" alert on the pump and phone app:
1. Delete and reinstall the G7 app to resolve the pairing loop issue.
2. Restart the app and go through the setup screens again.
3. Begin the sensor setup on your pump first, especially if that is your preferred device.
4. When prompted, manually enter the sensor pairing code in the app.
5. If overlapping a sensor, insert and start the new sensor before the old one ends. This can help avoid a warmup delay.
These steps can help bypass the pairing issue and continue using the sensor without waiting for the full warmup.
This answer is automatically generated
Lost G7 receiver in my house. How do I find it?