Treatment Decisions - Dexcom G7 Instructions Manual

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4 • Treatment Decisions
With G7, you can treat without using your blood glucose meter (BG meter). But sometimes you
must use your BG meter instead of G7. Other times, it's best not to treat, just watch and wait.
On the first day of a new sensor session, the differences between your BG meter values and
sensor readings may be larger than usual. Generally, those numbers get closer over the first 24
hours.
Work with your healthcare provider to figure out what's best for you when making treatment
decisions. Always use their instructions to treat. You should keep using your BG meter until
you're comfortable with G7.
4 • Treatment Decisions |
Dexcom G7 Using Your Receiver
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Questions and answers

Susan Holder
April 5, 2025

My G7 sensor gave me a not paired on the pump and the phone app about 10 mins into warmup and keeps alerting that it’s not paired! Can’t find a way to stop the warmup on both pump and phone and just start new sensor then ask for a replacement

1 comments:
Mr. Anderson
April 5, 2025

To stop the warmup process and start a new Dexcom G7 sensor after receiving a "not paired" alert on the pump and phone app:

1. Delete and reinstall the G7 app to resolve the pairing loop issue.
2. Restart the app and go through the setup screens again.
3. Begin the sensor setup on your pump first, especially if that is your preferred device.
4. When prompted, manually enter the sensor pairing code in the app.
5. If overlapping a sensor, insert and start the new sensor before the old one ends. This can help avoid a warmup delay.

These steps can help bypass the pairing issue and continue using the sensor without waiting for the full warmup.

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