Alerts - Dexcom G7 Instructions Manual

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5 • Alerts
Your glucose alerts help you stay in your preferred range. They display on your screen, make a
sound, and/or vibrate when your glucose is out of your preferred range, is at or below 55 mg/dL,
or will be at 55 mg/dL in less than 20 minutes. Additionally, you can turn on your Rising Fast or
Falling Fast alerts so you'll know when your glucose is rising or falling quickly. Work with your
healthcare provider to customize your alerts to fit your lifestyle and goals.
5 • Alerts |
Dexcom G7 Using Your Receiver
49

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Questions and answers

Susan Holder
April 5, 2025

My G7 sensor gave me a not paired on the pump and the phone app about 10 mins into warmup and keeps alerting that it’s not paired! Can’t find a way to stop the warmup on both pump and phone and just start new sensor then ask for a replacement

1 comments:
Mr. Anderson
April 5, 2025

To stop the warmup process and start a new Dexcom G7 sensor after receiving a "not paired" alert on the pump and phone app:

1. Delete and reinstall the G7 app to resolve the pairing loop issue.
2. Restart the app and go through the setup screens again.
3. Begin the sensor setup on your pump first, especially if that is your preferred device.
4. When prompted, manually enter the sensor pairing code in the app.
5. If overlapping a sensor, insert and start the new sensor before the old one ends. This can help avoid a warmup delay.

These steps can help bypass the pairing issue and continue using the sensor without waiting for the full warmup.

This answer is automatically generated

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