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Not using supplied USB charger and cable may cause the receiver battery to not charge. Don't
use if the supplied USB charger or cable is damaged. Store supplied USB charger and cable
safely. Misuse of the USB cable can be a strangulation risk.
Do not Modify: No modifications to the Dexcom G7 CGM System are allowed.
Precautions
Get alerts on display device you use: To get your alerts, set them on the display device you
use. Your receiver won't get the alerts you set in your app. Likewise, your app won't get the
alerts you set on your receiver.
Test speaker and vibrations: Test your receiver speaker and vibrations regularly.
To make sure the speaker and vibrations work, plug in the receiver to charge. The Speaker Test
screen appears for a few seconds. Follow the directions on the screen to test the speaker and
vibrations. If it doesn't beep and vibrate, contact technical support (in the app, go to Profile >
Contact) and use your app or BG meter until the receiver is fixed.
2 • Safety Information for the Dexcom Receiver |
Dexcom G7 Using Your Receiver
7
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Do you have a question about the G7 and is the answer not in the manual?
Questions and answers
My G7 sensor gave me a not paired on the pump and the phone app about 10 mins into warmup and keeps alerting that it’s not paired! Can’t find a way to stop the warmup on both pump and phone and just start new sensor then ask for a replacement
To stop the warmup process and start a new Dexcom G7 sensor after receiving a "not paired" alert on the pump and phone app:
1. Delete and reinstall the G7 app to resolve the pairing loop issue.
2. Restart the app and go through the setup screens again.
3. Begin the sensor setup on your pump first, especially if that is your preferred device.
4. When prompted, manually enter the sensor pairing code in the app.
5. If overlapping a sensor, insert and start the new sensor before the old one ends. This can help avoid a warmup delay.
These steps can help bypass the pairing issue and continue using the sensor without waiting for the full warmup.
This answer is automatically generated