Dexcom G7 Instructions Manual page 23

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Notification
Precaution
Safety Statement
Sensor
Sensor Reading
2 • Safety Information for the Dexcom Receiver |
A message that appears on the screen of a display device. Notifications
may also include a sound or vibration, depending on the device
settings.
Special care to be exercised by you or your healthcare provider for the
safe and effective use of the G7.
A statement of the intended uses of G7 and relevant warnings,
precautions, and contraindications.
Sends sensor readings to the display device. In G7, the transmitter and
adhesive patch are built into the sensor.
The glucose concentration measured in the interstitial fluid by the
sensor.
Dexcom G7 Using Your Receiver
15

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Questions and answers

Susan Holder
April 5, 2025

My G7 sensor gave me a not paired on the pump and the phone app about 10 mins into warmup and keeps alerting that it’s not paired! Can’t find a way to stop the warmup on both pump and phone and just start new sensor then ask for a replacement

1 comments:
Mr. Anderson
April 5, 2025

To stop the warmup process and start a new Dexcom G7 sensor after receiving a "not paired" alert on the pump and phone app:

1. Delete and reinstall the G7 app to resolve the pairing loop issue.
2. Restart the app and go through the setup screens again.
3. Begin the sensor setup on your pump first, especially if that is your preferred device.
4. When prompted, manually enter the sensor pairing code in the app.
5. If overlapping a sensor, insert and start the new sensor before the old one ends. This can help avoid a warmup delay.

These steps can help bypass the pairing issue and continue using the sensor without waiting for the full warmup.

This answer is automatically generated

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