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System Alerts
Technical Alerts
2 • Safety Information for the Dexcom Receiver |
Alerts not related to your glucose including: Calibration not used,
Cannot pair sensor, Low Battery, Pairing Complete, Pairing
Unsuccessful, Readings Stop Soon, Searching for Sensor, Sensor
Expired, Sensor Expires in 2 Hours, Sensor Expires in 24 Hours, Sensor
Paired, Warmup Complete
These alerts are a subset of system alerts. Technical alerts are about
situations that prevent, or will prevent, your current glucose
information from displaying. If you don't acknowledge a technical alert,
it will add sound. Technical alerts include: Brief Sensor Issue, Replace
Sensor Now, Sensor Failed, Set Date/Time, Signal Loss, System
Check, Very Low Battery, Weak Charger
Dexcom G7 Using Your Receiver
17
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Do you have a question about the G7 and is the answer not in the manual?
Questions and answers
My G7 sensor gave me a not paired on the pump and the phone app about 10 mins into warmup and keeps alerting that it’s not paired! Can’t find a way to stop the warmup on both pump and phone and just start new sensor then ask for a replacement
To stop the warmup process and start a new Dexcom G7 sensor after receiving a "not paired" alert on the pump and phone app:
1. Delete and reinstall the G7 app to resolve the pairing loop issue.
2. Restart the app and go through the setup screens again.
3. Begin the sensor setup on your pump first, especially if that is your preferred device.
4. When prompted, manually enter the sensor pairing code in the app.
5. If overlapping a sensor, insert and start the new sensor before the old one ends. This can help avoid a warmup delay.
These steps can help bypass the pairing issue and continue using the sensor without waiting for the full warmup.
This answer is automatically generated