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Dexcom shall not be liable for any special, incidental, consequential, or indirect damages,
however caused, and on any theory of liability, arising in any way out of the sale, use, misuse,
or inability to use, any Dexcom G7 or any feature or service provided by Dexcom for use with the
Dexcom G7.
These limits on Dexcom's warranty and liability obligations apply even if Dexcom, or its agent,
has been advised of such damages and notwithstanding any failure of essential purpose of this
limited warranty and the limited remedy provided by Dexcom.
This limited warranty is only provided to the original user and cannot be transferred to anyone
else, and it states User's exclusive remedy.
If any portion of this limited warranty is illegal or unenforceable by reason of any law, such
partial illegality or enforceability shall not affect the enforceability of the remainder of this
limited warranty. This limited warranty does not change or limit your rights under any warranty
the User has from a seller or under mandatory applicable law.
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Do you have a question about the G7 and is the answer not in the manual?
Questions and answers
My G7 sensor gave me a not paired on the pump and the phone app about 10 mins into warmup and keeps alerting that it’s not paired! Can’t find a way to stop the warmup on both pump and phone and just start new sensor then ask for a replacement
To stop the warmup process and start a new Dexcom G7 sensor after receiving a "not paired" alert on the pump and phone app:
1. Delete and reinstall the G7 app to resolve the pairing loop issue.
2. Restart the app and go through the setup screens again.
3. Begin the sensor setup on your pump first, especially if that is your preferred device.
4. When prompted, manually enter the sensor pairing code in the app.
5. If overlapping a sensor, insert and start the new sensor before the old one ends. This can help avoid a warmup delay.
These steps can help bypass the pairing issue and continue using the sensor without waiting for the full warmup.
This answer is automatically generated