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A • Clarity
Dexcom Clarity is an important part of your CGM system, providing a holistic view of your
diabetes management by highlighting glucose patterns, trends, and statistics. It can help you
identify glucose patterns and, with your healthcare provider, determine the potential causes of
those patterns.
Get reports on the web at dexcom.com/clarityapp and on the go using the Dexcom Clarity
app. Just log in with your Dexcom information. If you only use the receiver, upload your data to
Clarity at dexcom.com/clarityapp at least once every 6 months.
With a sharing code provided by your clinic, you can authorize your clinic to have access to your
data during visits or anytime you might need assistance.
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Do you have a question about the G7 and is the answer not in the manual?
Questions and answers
My G7 sensor gave me a not paired on the pump and the phone app about 10 mins into warmup and keeps alerting that it’s not paired! Can’t find a way to stop the warmup on both pump and phone and just start new sensor then ask for a replacement
To stop the warmup process and start a new Dexcom G7 sensor after receiving a "not paired" alert on the pump and phone app:
1. Delete and reinstall the G7 app to resolve the pairing loop issue.
2. Restart the app and go through the setup screens again.
3. Begin the sensor setup on your pump first, especially if that is your preferred device.
4. When prompted, manually enter the sensor pairing code in the app.
5. If overlapping a sensor, insert and start the new sensor before the old one ends. This can help avoid a warmup delay.
These steps can help bypass the pairing issue and continue using the sensor without waiting for the full warmup.
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