Dexcom G7 Instructions Manual page 22

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Hypoglycemia
Indications
mg/dL
14
Low BG. Same as low or low blood glucose. Hypoglycemia is
characterized by a low level of glucose in the bloodstream.
It's important to treat hypoglycemia. If left untreated, hypoglycemia
can lead to serious complications.
Confirm with your healthcare provider the appropriate Low Glucose
alert setting for you.
How, for what purposes, and under what circumstances you should
use G7.
Milligrams per deciliter. A unit of measure for BG values.

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Questions and answers

Susan Holder
April 5, 2025

My G7 sensor gave me a not paired on the pump and the phone app about 10 mins into warmup and keeps alerting that it’s not paired! Can’t find a way to stop the warmup on both pump and phone and just start new sensor then ask for a replacement

1 comments:
Mr. Anderson
April 5, 2025

To stop the warmup process and start a new Dexcom G7 sensor after receiving a "not paired" alert on the pump and phone app:

1. Delete and reinstall the G7 app to resolve the pairing loop issue.
2. Restart the app and go through the setup screens again.
3. Begin the sensor setup on your pump first, especially if that is your preferred device.
4. When prompted, manually enter the sensor pairing code in the app.
5. If overlapping a sensor, insert and start the new sensor before the old one ends. This can help avoid a warmup delay.

These steps can help bypass the pairing issue and continue using the sensor without waiting for the full warmup.

This answer is automatically generated

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