Replacement Parts; Repair Services - Physipro NeoX DYNAMIC Owner's Manual

Owner's Manual
ENGLISH

Replacement Parts

Please refer to our website to consult our parts catalog. For more information, you can
contact us by phone at 1 800-668-2252, by email at order@physipro.com or visit us in
person. Physipro Inc. is located at 370, 10th Avenue South, Sherbrooke (Quebec)
Canada J1G 2R7.

Repair Services

All parts and components, except for pneumatic tires and inner tubes, must be
repaired by the manufacturer or an authorized repair facility.
If your wheelchair presents any of the following problems: abnormal noises or
vibrations, frame deviation, misaligned wheels, loose bolts, misaligned caster forks,
broken or loose spokes, broken bearings, or if replacement parts are needed, please
contact our customer service at 1 800 823-2252 or at order@physipro.com for the
complete list of authorized repair facilities and the repair procedure.
Certain parts and components, such as the wheels, armrests, footrests, seat sling and
cushion can be removed and sent directly to a repair facility, after receiving a written
approval by Physipro Inc.
Certain distributors may provide replacement units during the repair process. For
more information, contact your representative.
Physipro Inc. will provide repair parts for a minimum of 5 years or will provide a
compatible replacement option.
Revision 0
83
July 2022