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Owners Manual
This manual contains important information about this product.
Please pass it to the final user upon delivery.

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Summary of Contents for Physipro NEOX Tilt-in-Space

  • Page 1 Owners Manual This manual contains important information about this product. Please pass it to the final user upon delivery.
  • Page 2: Table Of Contents

    NEOX™ Tilt-in-Space ENGLISH Physipro Inc. is delighted to have you as one of our clients. We sincerely wish to thank you for the trust you have shown in our company by choosing one of our products. This user manual has been designed to allow you, the client, to use the NEOX™...
  • Page 3 Owners manual ENGLISH 8.5 Reclining back bar ................26 8.6 Tension bar for headrest support ..........26 8.7 Installation - Angle adjustable pushhandle (optional) ....28 8.8 Angle adjustment of the pushhandle ..........28 9. Tilt-in-Space .................. 29 9.1 Positive Tilt ..................29 9.2 Negative Tilt ..................
  • Page 4: Neox™ Parts

    NEOX™ Tilt-in-Space ENGLISH 1. Components The main components are provided with the standard model. Several options and accessories are also available. Please contact us for more details or refer to the purchase order. Armrest Transit use Legrest Rear wheel mechanism Wheel lock Footplate Front wheel...
  • Page 5: Specifications

    Owners manual ENGLISH 2. Specifications Table 1 : Specifications Back height 12" to 25" Seat depth 14" to 22" (± 1" adjustable) Seat width Small frame 14" to 19" / Extended frame 19" to 22" / HD frame 20" to 26" Seat to floor height 13"...
  • Page 6: Safety And Maintenance

    Wheel Locks Lock Extension, Retractable Wheel lock extension Transit option Physipro Inc. offers several accessories and options to help you customize your wheelchair according to your specific needs. Please contact us for more details or refer to the purchase order.
  • Page 7: Safety

    Owners manual ENGLISH 3.2 Safety Several safety measures must be applied to ensure the safety of the user and the individuals who handle or use the wheelchair. Note that the following list is not exhaustive. Therefore, the user and the individuals who handle or use the wheelchair have the responsibility to handle it or use it cautiously.
  • Page 8 NEOX™ Tilt-in-Space ENGLISH Going up and down stairs The intervention of two assistants is required to go up or down stairs. To do so, one assistant should stand behind the wheelchair holding the push handles. The second assistant should maintain a fixed part of the frame at the front of the wheelchair to prevent it from rolling forward.
  • Page 9: Weight Limitation

    Always wear your seat positioning strap. The seat positioning strap is an option on this chair. You may order without the seat positioning strap. To ensure an additional safeguard, Physipro strongly recommends ordering the seat positioning strap. However, the seat positioning strap as a primary purpose of positioning.
  • Page 10: Cleaning, Storage And Recommendations

    NEOX™ Tilt-in-Space ENGLISH WARNING The anti-tippers are not to be used as tipping levers. Tires Ensure your wheelchair has the proper tire pressure before using it. Proper pressure extends the life of your tires and facilitates its use. The recommended tire pressure is listed on the tire. • Do not overinflate the tires.
  • Page 11: Depth And Width Adjustments

    Owners manual ENGLISH 4. Depth and Width adjustments 4.1 Seat depth modification The NEOX™ seat depth can be modified by moving the backrest canes. All seat depths ordered allow for an increase or decrease of the depth by 1". Please note that a 14"...
  • Page 12: Seat Width Modification

    NEOX™ Tilt-in-Space ENGLISH 4.2 Seat width modification The seat width can be modified by adjusting the crossbars. Three types of configurations are possible; small frame 14" to 19", extended frame 19" to 22" and HD frame 20" to 26". Follow these steps to modify the width: 1.
  • Page 13: Seat To Floor Height

    Owners manual ENGLISH Any modifications made on the NEOX™ must be performed by a professional. Failure to respect this warning can cause serious injury to the user or others. Consult Appendix A for overall width and possible tilt limitation according to configuration.
  • Page 14 NEOX™ Tilt-in-Space ENGLISH Self propelling configuration 6 Wheel configurations Required Location Mid-Wheel Drive Seat-to-Floor height 20" 14" to 19" 22" 14" to 19" 24" 15" to 20" Please note that the central wheels are the only wheels that have to be chosen in function of the seat-to-floor height.
  • Page 15: Rear Wheels

    Owners manual ENGLISH 6. Rear wheels 6.1 Rear Wheel installation and height adjustment The wheels available for the NEOX™ are from 12" to 24" and 6 positions are possible for the height. Follow these steps to install the rear wheel: Insert the positioning device B in the hole corresponding to the desired height (Figure 12);...
  • Page 16: Quick Release Axle

    NEOX™ Tilt-in-Space ENGLISH 6.3 Quick release axle (Optional) Follow these steps to uninstall quick release: Release the wheel lock by pulling it backward; Completely depress quick-release button A; Remove the wheel while keeping the button A pushed in. Insert fully lock Figure 13 : Quick Release Use When you re-install the quick release axle, ensure that both quick-release rear axles are locked.
  • Page 17: Lateral Adjustment

    Owners manual ENGLISH 6.5 Rear Wheel Lateral Adjustment This modification is used to move the rear wheels closer or further from the frame. To do so, follow these instructions: Remove the rear wheel (refer to section 6.2 ; 6.3); Untighten nut A to release the positioning device B with the use of a 1 ”...
  • Page 18: Overcome An Obstacle - Tilt Rear Caster (6 Wheels Configuration)

    NEOX™ Tilt-in-Space ENGLISH 6.6 Clearing obstacles – Tilt Rear Wheel Mechanism (6-wheel configuration) 1. For security reasons, it is important to HAVE THE UPHOLSTERY PARALLEL TO THE GROUND and to REMOVE THE PATIENT’S WEIGHT FROM THE BACK WHEELS before using the mechanism. 2.
  • Page 19: Front Wheels

    Owners manual ENGLISH 7. Front Wheels 7.1 Front wheels installation To change the wheels, simply follow these instructions: Determine the front wheel position on the fork. Refer to section 5. Insert screw A in the corresponding hole with both spacers B between the wheel and fork on each side.
  • Page 20: Caster Installation

    NEOX™ Tilt-in-Space ENGLISH 7.2 Caster installation To change the Caster, simply follow these instructions: Insert ball bearings G and bushing H inside the frame housing C if needed. Slide bolts F in fork E. Assemble fork components, bolts F and washer D in the frame housing C. Fasten the fork by tightening nut B using a socket and a ¾"...
  • Page 21: Back

    Owners manual ENGLISH 8. Back 8.1 Back angle modification The NEOX™ back angle can be adjusted to satisfy your client’s needs. To do so, follow these instructions: Unscrew screw A with a 10 mm and a 4 mm Allen key. Once the screw has been removed, modify the angle to meet your client’s needs.
  • Page 22: Dynamic Back

    NEOX™ Tilt-in-Space ENGLISH 8.2 Dynamic Backrest Installation Follow these instructions to replace a standard back width a dynamic back: Remove the armrests and the wheels; Remove the backrest ; Unscrew bolt A to remove the back posts; Figure 21: Dynamic Backrest Installation Remove the armrest hardware B, screw C and screw H on the small tube;...
  • Page 23: Back Cane Height Adjustment

    Owners manual ENGLISH Install the bottom part of the dynamic back post by re-inserting the two sleeves E; Re-install bolts J and armrest hardware; Re-install back post and backrest; 10. Replace armrest and rear wheels. Figure 24 : Dynamic Backrest Installation Figure 23 : Dynamic Backrest Installation 8.3 Back posts height modification Adjustable or swing away back posts are available...
  • Page 24: Recliner Back

    NEOX™ Tilt-in-Space ENGLISH 8.4 Recliner backrest To recline the back, simultaneously press handles A, located on the reclining back bar, and set the back angle. Release both handle A to lock. Tension Bar Reclining Back for headrest support Reclining backpost Figure 26 : Recliner Backrest Figure 27 : Recliner Backrest...
  • Page 25 Owners manual ENGLISH Determine the position of the backpost J depending on the desired seat depth. Figure 28 : Recliner Backrest Insert bushing G, H and I inside the holes of plates F and K. Figure 29 : Recliner Backrest Complete assembly with hardware Repeat these steps for the right backpost.
  • Page 26: Reclining Back Bar

    NEOX™ Tilt-in-Space ENGLISH 8.5 Reclining back bar Insert the adjustable bar of the reclining back O in the tube P. Using a 4 mm Allen Key, tighten screw Q. Figure 31 : Reclining back bar 8.6 Tension bar for headrest support Insert R in tube S.
  • Page 27 Owners manual ENGLISH Installation of the reclining back bar 1. Using a 4 mm Allen Key tighten screws U. Installation of the tension bar for headrest support 2. Using a 4 mm Allen Key tighten screws V. Recline handles installation 3.
  • Page 28: Installation - Angle Adjustable Pushhandle (Optional)

    NEOX™ Tilt-in-Space ENGLISH 8.7 Installation - Angle adjustable pushhandle (optional) To install the pushhandle please follow these instructions: 1. Remove the original coating (if applicable); 2. Insert the tube into the back tube receiver and screw bolt A using a 3 mm Allen key;...
  • Page 29: Tilt-In-Space

    Owners manual ENGLISH 9. Tilt-in-Space 9.1 Positive Tilt The Neox™ can be tilted backward, in a positive tilt, please follow these steps to do so: Activate the wheel lock B before positioning the NEOX™ in a positive tilt. (Figure 21). Refer to section 14.3; Tilt the NEOX™...
  • Page 30: Negative Tilt

    NEOX™ Tilt-in-Space ENGLISH 9.2 Negative Tilt To facilitate transfer, the NEOX™ can be tilted forward, in a negative tilt, please follow these steps to do so: Activate the wheel lock H (Figure 24) before positioning the NEOX™ in a negative tilt. The tilt Ө can vary according to the seat to floor height and the rear wheels position.
  • Page 31 Owners manual ENGLISH Figure 38 : Tilt-in-Space control Negative tilt Figure 39-a: Adjustment block Figure 39-b: Tilt-in-Space Adjustment Revision 3 Janvier 2015...
  • Page 32: Armrests

    NEOX™ Tilt-in-Space ENGLISH 10. Armrests 10.1 Armrests Type «U» 11.1.1 Flipping Armrest Back Depress the release latch A Pull the armrest toward back of wheelchair 11.1.2 Armrest Height Adjustment Push the release latch B; Slide arm pad C up or down to the desired height;...
  • Page 33: Height Adjustment

    Owners manual ENGLISH 11.2 Height adjustment To modify the length of the footrests, please follow these steps: Remove screw A using a 10 mm wrench; Slide footrest extension up or down inside the frame tube to the desired height; Replace screw A, tighten. Figure 42 : Footrest Height Adjustment 11.3 Angle Adjustment With a 5 mm Allen key, loosen screw A (about ½...
  • Page 34: Folding Footplate

    NEOX™ Tilt-in-Space ENGLISH 11.5 Footplate Vertical Adjustment To fold, simply pivot footplate upward to vertical position. To adjust the footplate according to angle ß (Figure 31), slightly unscrew screw E using ¼" Allen Key. Please note that the Allen key must be inserted opposite side of the adjustment block.
  • Page 35: Height Adjustment

    Owners manual ENGLISH 12.2 Height adjustment Remove screw B using a 10 mm wrench; Slide footrest extension up or down inside the frame tube to the desired height; Replace screw A, tighten. Figure 46 : Articulated Legrest Height Adjustment 12.3 Angle adjustment To raise legrest, hold the lower part of the footrest while pulling it up ;...
  • Page 36: Wheel Lock

    NEOX™ Tilt-in-Space ENGLISH 13. Wheel lock 13.1 Wheel lock installation The wheel size will determine the location of the mid-wheels lock. The installation of the wheel lock must be made when the rear wheels are installed. Refer to section 7.1 to install the mid-wheels.
  • Page 37: Attendant Wheel Lock - 4 Wheel Option

    Owners manual ENGLISH Never stop a moving wheelchair with wheel locks. Wheel locks are not brakes. When breaks are applied, the breaking stop must sink into the tire by ” to ¼". It is important to adjust the brakes if modifications of the rear wheels are done or if the tires are worn out.
  • Page 38: To Apply Attendant Wheel Lock 4 Wheel Option

    NEOX™ Tilt-in-Space ENGLISH 13.5 To Apply Attendant Wheel Lock 4 wheel option Push the footplate on the side J to apply the brakes. Push the handle on the side K to release the brakes. Figure 53: Apply brakes 4 wheels 13.6 Attendant Wheel Lock 6 wheel option Unscrew bolts G and nuts H to remove the transit I.
  • Page 39: To Apply Attendant Wheel Lock 6 Wheel Option

    Owners manual ENGLISH Position and adjust the foot operated brake F on the frame structure E by tightening bolts G and nuts H with transit I. Note: Ensure that the wheel lock rods are located at ½" of the wheel when the wheel lock is not applied.
  • Page 40: Anti-Tip Tubes

    Always verify if the anti-tippers are at proper height after making any adjustment or modification to the wheelchair in order to ensure the safety of the user. Physipro recommends anti-tippers for all wheelchairs. The anti-tippers are not to be used as tipping levers.
  • Page 41: Remove

    Owners manual ENGLISH 14.3 Turning the anti-tippers Turn anti-tippers inwards towards the frame when being pushed by an attendant or overcoming obstacles such as climbing curbs. 1. Press the rear anti-tipper release pin A on the anti-tipper tube so that both release pins are drawn inside.
  • Page 42: Transit Use

    The anchorage rings of the wheelchair do not substitute for the restraining system certified by Transport Canada. PHYSIPRO is not responsible for the risks undertaken when using the wheelchair as a seat in public or private transportation. Failure to follow these warnings may cause damage to your chair, a fall,...
  • Page 43: Maintenance

    Owners manual ENGLISH 16. Maintenance Guide Maintenance is an essential part of keeping the NEOX™ Tilt-in-Space in good working order. By doing so, you will maximize its operational life and ensure it is always safe to use. Do not forget to have a qualified professional inspect your wheelchair twice a year.
  • Page 44: Warranty

    NEOX™ Tilt-in-Space ENGLISH Every At Time of Each Each Checklist Receipt Week Month Months Tilt-in-Space cylinder backrest § Verify the effectiveness of the handle and the cylinder § Verify that there are no oil leaks Armrests § Check if armrests are secured properly and still comfortable.
  • Page 45: Appendix A

    Owners manual ENGLISH Physipro inc. agrees to repair or replace any inoperative or defective part for the duration of the warranty period. To enjoy this warranty service, please contact Physipro Inc. or an authorized dealer. Do not return this product without prior approval. If you are dissatisfied with this product, send us your comments at the address provided therein, and include the name and address of the supplier, the delivery date, and the serial number of the product.
  • Page 46 NEOX™ Tilt-in-Space ENGLISH Adjustment sequence In order to properly adjust the NEOX Tilt-in-Space, the following sequence should be applied: • Adjust the seat width according to order form • Adjust the seat depth according to order form and reference table • Adjust the center of mass according to reference table • Adjust gas cylinder according to reference table • Adjust seat to floor height according to order form • If required, limit the tilt/recline according to reference table Seat depth adjustment Adjust the seat depth according to Table 1. This table consider that the interface between the back and the patient is as define on the Figure 1.
  • Page 47 Owners manual ENGLISH Center of mass adjustment The adjustment of the center of mass is really important. It will affect the stability of the chair as well as the force needed to tilt the chair. The following table is for reference only. It was established according to the mass distribution of the dummy define in the ISO 7176-11:2012 standard.
  • Page 48 NEOX™ Tilt-in-Space ENGLISH Seat to floor height adjustment / limitations The NEOX seat to floor height may be adjusted. The overall range is from 13 inches to 20 inches including all wheel configuration. With a specific wheel configuration, the range of adjustment is 5 inches (as shown in Figure 4).
  • Page 49 Owners manual ENGLISH Table 4: Maximum tilt/recline for 10 degree minimum stability in least stable configuration. Overall width and tilt limitation Overall width The overall width of the Neox without pushrim is establish by the following Overall width=seat width+9.5 inches For larger seat width, this overall width may not be acceptable.
  • Page 50 NEOX™ Tilt-in-Space ENGLISH Table 5, Overall width for different configuration TILT LIMITATION The counter part of adding the extension plates is that it may cause interference between the armrest and the wheel. This interference will depend on different factor such as wheel diameter, seat to floor height, armrest position…...
  • Page 51 Owners manual ENGLISH It would not be relevant to give a chart that combine all the possible configuration. As reference here is some tips: • Avoid the use of larger diameter wheels, especially for lower seat to floor height • Keep the seat to floor height as high as possible • Have the armrest as high as possible. Example of tilt limitation for a 4 wheels configuration on Table 6. Table 6, Tilt limitation due to armrest/wheel interference.
  • Page 52 Seating and Mobility Solutions Canada Europe 370, 10e Avenue Sud Village des entrepreneurs Sherbrooke (Québec) J1G 2R7 461, rue Saint-Léonard Canada 49000 Angers France 1 800 668-2252 info@physipro.com 02 41 69 38 01 www.physipro.com contact@physipro.fr...

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