Problems With The Print Quality - Tally Dascom LA2810 User Manual

User Guide

Problems with the print quality

Problem
Print is too pale
Smudged print
Prints undefined characters
The first line is not completely
printed out at the top
Dots within characters are
missing
Corrective action
1 The ribbon is used up or the ribbon cassette is not correctly
fitted. Refer to the section
2 The printhead to platen gap is not correctly set, refer to the
section Setting the print head
3 For printers with the AGA = ON: Enter a correction value
<0. See the section Setting the print head gap, (page 43).
1 The ribbon is damaged (e.g. frayed). Change the ribbon as
described in the section
2 The printhead gap is too small, increase the gap. See the
section Setting the print head
3 For printers with the AGA = ON: Enter a correction value >0
(correction value 0 to +10). See the section Setting the print
head gap, (page 43).
1 Check that the interface plug is correctly connected to the
computer and to the printer.
2 Check that the proper emulation and the correct character
set (country, CG table or character set) is selected in the
Setup menu.
3 Check the length of the interface cable, see section
Interface specifications.
4 Set CX-bid in the advanced menu to Off, see section
Bidirectional parallel interface
5 Check that the printer is properly adapted to the computer
(configured). Refer to section
parameter set in the Setup menu under
interfaces (I/O), and if necessary correct it.
Check the function FormAdj. Refer to the section
position (FormAdj).
1 Check whether the ribbon is damaged, if necessary replace
it; see the section
2 Set the correct printhead gap.
3 Check whether the platen is damaged.
4 Check whether the printhead is damaged.
Only use genuine ribbon cassettes. In case of points
STOP
3 or 4, please contact your dealer.
Inserting the ribbon
gap.
Inserting the ribbon
gap.
(CX-bid).
The control
Inserting the ribbon
Troubleshooting
cassette.
cassette.
panel. Check the
Settings for
First printing
cassette.
107