Tally Dascom LA2810 User Manual
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Tally Dascom LA2810 User Manual

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LA2810 LA2820 Matrix Printer

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  • Page 1 User guide LA2810 LA2820 Matrix Printer...

  • Page 2: Table Of Contents

    Table of contents User Guide Table of contents Introduction..................1 Printer features ....................1 Symbols used ....................1 About this manual .....................2 Printer at a Glance ................3 Printer in tractor mode ..................4 Paperway ......................5 Installation ..................6 Unpacking the printer..................6 Placing your printer ...................7 Connecting the printer ..................
  • Page 3 User Guide Table of contents Paper Handling................. 26 Loading paper....................26 Paper transport ....................29 Moving the paper to the tear position.............. 30 Removing paper ..................... 31 Settings .................... 32 Setting the print head gap................32 Setting the tear position .................. 34 Setting the first printing line (TOF) ..............
  • Page 4 Table of contents User Guide Selecting interface (Interf.)................51 Interface buffer (Buffer) ..................51 Selecting Interface Timeout (Timeout) .............. 52 Ethernet interface (ETH-INT) ................53 Setting Gateway address (Gateway)............53 Setting IP address (IPv4 Addr)..............54 Setting Subnet mask (Subnet) ..............54 IP address administration (IP Get M) ............
  • Page 5 User Guide Table of contents Setting the Page Margins (Margin)..............73 Setting the Top Margin (Topmarg) ..............74 Setting the bottom margin (Botmarg) ............74 Setting the Left Margin (Leftmarg)..............75 Setting the right margin (Rightmar) ............75 Setting the DEC Mode (DECMode)..............76 Horizontal Spacing of Characters (CPI)............76 DEC character set (Charset) ..............77 DEC User preference character set (UserChr) ...........78 Printer ID (Prn.ID) ..................79...
  • Page 6 Table of contents User Guide Bidirectional parallel interface (CX-bid)............98 Line wrap (Wrap) ..................99 Beep at paper end (Sound) ................99 Activate PJL language (Jobcntl)..............100 Settings for paper with dark back (Pap.back) ...........100 Graphic print speed (GrSpeed)..............101 Setting for printing copy paper (HvyForm) ..........101 Automatic paper width detection (APW) ...........
  • Page 7 User Guide Table of contents PJL commands ..................130 Barcode ......................131 List of available barcodes ................. 131 Interfaces..................132 USB 2.0 (Full-Speed, 12MBit/s)..............132 Ethernet interface ..................133 Hardware ..................... 133 Supported operating systems .............. 133 Supported protocols................133 Designation of IP address..............133 Configuration ..................

  • Page 8: Introduction

    User Guide Introduction Introduction Printer features Your printer has outstanding product features, such as a high print speed, an excellent print quality, a high workload and low running costs. Furthermore it withstands dusty, dirty and hostile environments. For all these reasons it is a professional solution for many industrial sectors. Symbols used Important information is highlighted in this manual by two symbols.

  • Page 9: About This Manual

    Introduction User Guide About this manual The user guide contains a detailed description of the printer, its characteristic features and additional information. ▸Chapter 1 Printer at a glance lists all the parts of the printer. ▸Chapter 2 Installation contains start-up instructions and points to note. ▸Chapter 3 Inserting the ribbon cassette provides step-by-step instructions for...

  • Page 10: Printer At A Glance

    User Guide Printer at a glance Printer at a Glance...

  • Page 11: Printer In Tractor Mode

    Printer at a glance User Guide Printer in tractor mode...

  • Page 12: Paperway

    User Guide Printer at a glance Paperway Standard printer: Tractor 1 Options: Tractor 2 For additional paper options, please contact your dealer. Tractor 1...

  • Page 13: Installation

    Installation User Guide Installation Unpacking the printer Place your printer on a solid surface (see Placing your printer). Make sure that the “Up” symbols point in the correct direction. Open the packaging, take out the accessory cassette and unpack it. Pull the printer out of the cardboard box towards you and remove the remaining packaging material.

  • Page 14: Placing Your Printer

    User Guide Installation Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices.

  • Page 15: Connecting The Printer

    Installation User Guide Connecting the printer Connect the power cable (1) to the power inlet of the printer. Connect the power cable plug to a mains socket. Make sure that the printer and the computer are switched off and connect the data cable (2) between the printer and the computer.

  • Page 16: Switching On The Printer

    User Guide Installation Switching on the printer The power switch for switching on the printer is located at the bottom left at the front of the printer when viewed from the front. SDRAMTEST After switching on, the printer passes through a memory test 20000 55AA ok Online during the initialization phase.

  • Page 17: Inserting The Ribbon Cassette

    Inserting the ribbon cassette User Guide Inserting the Ribbon Cassette During the process of initialization after powering on, the printer checks if a STOP ribbon cassette is installed. It also checks, during the execution of a print Job, the functionality of the ribbon cassette. These functions mandatory require the use of the manufacturers original ribbon cassettes (see Accessories).
  • Page 18 User Guide Inserting the ribbon cassette Move the colored friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism. Raise the colored insertion tongue A.
  • Page 19 Inserting the ribbon cassette User Guide Pull out and remove the colored strip A. Insert the colored ribbon tension knob into the right-hand front location of the new ribbon cassette. Turn the knob in the direction of the arrow in order to take up slack of the ribbon. Slightly tilt the ribbon cassette forwards and thread in the ribbon between the colored insertion tongue and the ribbon support...
  • Page 20 User Guide Inserting the ribbon cassette Insert the colored tension knob into one of the two locations. Turn the tension knob in the direction of the arrow to take up slack in the ribbon until it is seated correctly at the bottom in the ribbon support.
  • Page 21 Inserting the ribbon cassette User Guide Press the friction mechanism down until it clicks into place. Close the top cover.

  • Page 22: Printer Drivers

    User Guide Printer drivers Printer Drivers You need to install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing results. All available printer drivers can be found on the CD-ROM enclosed with the printer, as well as on internet site, from which you can also download updated versions as necessary.

  • Page 23: Other Operating Systems

    Printer drivers User Guide Other operating systems The printer can also be used with other operating systems such as Linux or Unix, by using either of the printers emulations Epson PS/2 or IBM (Proprinter XL 24e/ Proprinter XL 24e + AGM) for which default drivers are available in most operating systems.

  • Page 24: Changing Printer Settings

    User Guide Printer drivers Changing printer settings You can make permanent changes to the printer settings using the control panel of the printer (see Menu). Various printer settings can also be entered in the operating system of your PC, however. 1 Click on the Start button in the Windows taskbar.

  • Page 25: Loading Optional Firmware

    Printer drivers User Guide Loading optional firmware If you download new firmware as described below, all menu settings except STOP the settings for the transmission speed of the Ethernet interface and the IP address administration will be overwritten. For this reason you should print a menu dump in or to be able to reestablish the previous settings if necessary (see Printing out menu configurations...

  • Page 26: The Control Panel

    User Guide The control panel The Control Panel The control panel keys are used for controlling your work with the printer. The control panel is located on the front right side of your printer and consists of a two-line liquid crystal display and six keys. The functions of the keys depend on the printer’s current mode (status).

  • Page 27: The Lc Display

    The control panel User Guide The LC display The LC display tells you all the important printer settings and informs you which functions are currently assigned to which keys. The upper line informs you that the printer is either in online or offline mode (in the example below the printer is in the Ready mode), and the selected paperpath (below: Trac1 = Tractor 1 = tractor mode, Status lists which Macro is selected and its emulation, with key 4 is currently activating the Loading of the Paper).

  • Page 28: Online Mode

    User Guide The control panel Online mode After switching on, the printer is automatically set to online mode. Only in this mode can it receive data from the computer. ▸ MX (a message only; X = 1 to 4): Shows the selected menu (Macro) ▸...

  • Page 29: Setup Mode

    The control panel User Guide Setup mode In this mode, the following settings are available: ▸ Setup key: Sets the printer to setup mode, in which the following settings can be selected: ▸ Menu key (1): Other menu settings. Access may be disabled by the manufacturer (see note below).

  • Page 30: Messages In The Lc Display

    User Guide The control panel Messages in the LC display If the printer detects an internal fault or user error or if it expects you to do something, a message will appear in the LC display. It also displays the status during an operation (e.g. Initializing). Below you will find a list of messages with brief descriptions of each message.

  • Page 31: Key Functions When Turning On The Printer

    The control panel User Guide Key functions when turning on the printer If you keep one of the following keys pressed during power-on until the printer has completed initialization, the corresponding function is activated: ▸ If you keep the Online key depressed while turning on the printer, you enter the printer’s advanced menu mode.

  • Page 32: Configuration File Download

    User Guide The control panel Configuration File Download The function will be activated by pressing key 3 during power on. The display will now show “USBH cfg down.” and “Insert USB stick”. After a USB stick was connected, the printer will search the root directory for a file with the extension *.cfg.

  • Page 33: Paper Handling

    Paper handling User Guide Paper Handling This section describes how to load fanfold paper, transport paper and move the paper to the tear position. Loading paper Your printer can process fanfold paper. For information on allowable paper formats, refer to the section Paper specifications.
  • Page 34 User Guide Paper handling Release the colored latch lever of the Left- hand tractor and align the tractor so that the first printing position on the paper matches the X mark on the printer housing. Lock the colored lever again. Place fanfold paper into the left-hand tractor.
  • Page 35 Paper handling User Guide Make sure to align the paper stack in parallel with the printer and that the paper flow is unobstructed. Lower the front cover. Switch the printer on. The active paper source (Front1) appears in the display. The display alternates between…...

  • Page 36: Paper Transport

    User Guide Paper handling Paper transport Loaded paper can be transported in the printer in several ways. Make sure that the printer is in offline mode; press the Online Offline Trac1 key, if necessary. Park LF/FF ▸ Park Key (1) – If fanfold paper is loaded in the printer, it is fed to the park position or the tear position.

  • Page 37: Moving The Paper To The Tear Position

    Paper handling User Guide Moving the paper to the Your printer by default moves the paper into the Tear tear position position once paper is loaded. If you deactivate this feature in the printers menu (setting: Manual) you can use the Tear key to move the paper to the Tear Ready Front1 position.

  • Page 38: Removing Paper

    User Guide Paper handling Removing paper Never use force to remove the paper from the printer. STOP Otherwise the mechanical components may be damaged. Make sure that the printer is in offline mode; press the Online key, if necessary. Press the Park (1) key. If fanfold paper is loaded in the printer, it is fed to the tear position.

  • Page 39: Settings

    Settings User Guide Settings This section describes how to set the tear position, the first printing line, the print head gap as well as the font and the character density. Setting the print head gap The printer features automatic print head gap adjustment to the thickness of the paper used.
  • Page 40 User Guide Settings Printhead gap manually (Head) This parameter is ignored if the automatic gap adjustment (AGA) is activated; see Automatic gap adjustment (AGA). Adjusts the printhead gap manually; separately adjustable for each paper path. Press Head (2) key. Head Online Back Next...

  • Page 41: Setting The Tear Position

    Settings User Guide Setting the tear position If the tear position of the paper is not aligned with the tear edge of the printer, you can adjust it. Inserted paper needs to be torn off if necessary and retracted to park position. Adjust Paperway Online...

  • Page 42: Setting The First Printing Line (Tof)

    User Guide Settings Setting the first printing line (TOF) You can use the TOF function for setting the position of the first printing line for each paper source and each menu individually. Before using the TOF function, you should first set the tear position; see Setting the tear position.

  • Page 43: Selecting Character Density And Font

    Settings User Guide Selecting character density and font You can use the CPI (Character Per Inch) key in setup mode to select the number of characters per inch to be printed. You can use the Font key to select resident fonts. Adjust Paperway Online...

  • Page 44: The Menu

    User Guide The menu The Menu Programming via the control panel Apart from being able to control your printer via the applications software you use, you can also program the printer directly. There are two programming options you can use: ▸...

  • Page 45: Calling Up The Menu

    The menu User Guide Calling up the menu You can access the menu in the following way: Press the Setup key. The printer switches to Setup mode. Adjust Paperway (can be selected both in the Online and Offline mode). To Online Menu Char...

  • Page 46: Menu Handling

    User Guide The menu Load Macro=1 < > Exit Online Press the < (2) or > (3) key repeatedly until Load Macro=3 appears. Setup Then select menu no. 3 as the current setting using the Set key (1). The currently active setting is marked with an asterisk ( If changing menus it is possible that the printer initializes due to different emulation settings.

  • Page 47: Selecting The Lc Display Language

    The menu User Guide Selecting the LC display language This section describes how to make settings in the menu, using the selection of the national language as an example. In this user guide all LC display messages are shown in English language. Your printer offers also the possibility to show the display messages in German, French, Italian or Spanish language.

  • Page 48: Terminating Setup Mode

    User Guide The menu Save your selection by pressing the Set key (1). An acoustic German signal verifies this action. Online < > Exit You can exit Parameter mode without saving a setting by Setup pressing the Exit key (4), the old setting is retained. After saving your setting (Set), the display in our example indicates the following text: This setting is retained even after switching off your printer.

  • Page 49: Menu Structure

    The menu User Guide Menu structure The menu structure of your printer may be slightly different from the example shown here, depending on the printer software. Back MENU IBMMode EPSMode Print Macro DECMode Margin Reset Quiet GRSpeed Hvy Form Font Wrap Sound Protocol...

  • Page 50: Menu Parameters

    User Guide The menu Menu parameters The following section introduces and explains all the possible menu settings. Press Setup key. Ready Front1 M1 EPS Tear Online Setup Press Menu (1) key. Adjust Paprpath Online Menu Char Setup mode and Menu mode may be disabled. Hold down the Setup key while switching on the Setup printer to enable menu mode.

  • Page 51: Reset To Default Values (Reset)

    The menu User Guide Reset to default values (Reset) The current macro returns to the default values (factory settings). Press Reset (2) key. Reset Quiet Online Back Next Setup Press the No (1) or Yes (2) key to select the desired setting. Reset Macro1 Online...

  • Page 52: Selecting Font (Font)

    User Guide The menu Selecting font (Font) This parameter selects the character style and its quality permanently. Press Font (2) key. Font CPI Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Draft Online <...

  • Page 53: Setting Line Spacing (Lpi)

    The menu User Guide Setting Line density (LPI) Sets the lines per inch (line density). The higher the parameter the smaller the line spacing (random LPI can be selected via the ESC sequences). Font LPI Press LPI (3) key. Online Back Next Setup...

  • Page 54: Selecting Protocol (Emulate)

    User Guide The menu Selecting Protocol (Emulate) Selects the emulation for the USB or Ethernet Interface. When a printer understands the control set written for another printer type, it is said to emulate the other printer. MTPL is also active in IBM or Epson emulation mode. ESCChar Protocol Press Protocol (3) key.

  • Page 55: Settings For Interfaces (I/O)

    The menu User Guide Settings for interfaces (I/O) In this parameter group, you can choose various settings for the printer interfaces. See also Interfaces. Press I/O (3) key. Prindir I/O Back Next Online Setup Serial interface (Serial) This parameter group only is valid, if an optional serial interface module is installed.

  • Page 56: Data Format (Format)

    User Guide The menu Data format (Format) This parameter serves to define the number of data bits, the parity check for received data bytes and the number of stop bits per data byte. Press Format (3) key. Baud Format Back Next Online Setup...

  • Page 57: Signal Processing (Dtr)

    The menu User Guide Signal Processing (DTR) Defines the conductor to which the DTR signal is connected (DTR = Data Terminal Ready). Press DTR (2) key. Back Next Online Setup DTR=DTR Online < > Exit Use the < (2) or > (3) key to select the desired setting. Setting Options: DTR/READY Setup Default Setting: DTR...

  • Page 58: Selecting Interface (Interf.)

    User Guide The menu Selecting interface (Interf.) Selects the interface. Printer is configured either for parallel, Ethernet or optional serial connection or in automatic change for the parallel or the optional serial interface (Shared). Press Interf. (3) key. Serial Interf. Online Back Next...

  • Page 59: Selecting Interface Timeout (Timeout)

    The menu User Guide Selecting Interface Timeout (Timeout) The Timeout option allows you to define the duration after which the interface switches back to the Stand-by state, when the printer stops receiving data. Buffer Timeout Press Timeout (3) key. Online Back Next Setup...

  • Page 60: Ethernet Interface (Eth-Int)

    User Guide The menu Ethernet interface (ETH-INT) In this parameter group you can choose settings for the internal Ethernet interface. ETH-INT Back Next Online Press ETH-INT (2) key. Setup If an optional Ethernet print server (modular or pocket) is installed, ETH-EXT can be set via key 3 in the same manner as described below.

  • Page 61: Setting Ip Address (Ipv4 Addr)

    The menu User Guide Setting IP address (IPv4 Addr) Input of the IP address into the printer. Gateway IPv4Addr Online Back Next Press IPv4 Addr (3) key. Setup This menu level offers the possibility to set the IP address, OCTET 1 OCTET 2 which is divided into four digit groups (octet 1 to 4).

  • Page 62: Ip Address Administration (Ip Get M)

    User Guide The menu IP address administration (IP Get M) Selects the way of administrating the IP address. Subnet IP Get M Online Back Next Press IP Get M (3) key. Setup Use the < (2) or > (3) key to select the desired setting. IP Get M=DHCP <...

  • Page 63: Ethernet Speed (Ethspeed)

    The menu User Guide Ethernet speed (EthSpeed) Specifies the transmission speed of the Ethernet interface. Press EthSpeed (3) key. Setting Options: Auto-Sense, 10Mbit Half, 10Mbit Full, 100Mbit Half, 100Mbit Full Default Setting: Auto-Sense Auto-Sense: The transmission speed is detected automatically. 10Mbit Half: Sets the transmission speed to 10 MBit half duplex per second.

  • Page 64: Automatic Carriage Return (Auto-Cr)

    User Guide The menu Automatic carriage return (Auto-CR) Switches the automatic carriage return on or off after receiving the signal LF (linefeed). Auto-CR Auto-LF Online Back Next Press Auto-CR (2) key. Setup Use the < (2) or > (3) key to select the desired setting. Auto-CR=On Online <...

  • Page 65: Menu Lock (Menlock)

    The menu User Guide Menu lock (MenLock) With MenLock = Off, all functions and settings are accessible without restriction in Online, Offline and Setup mode. If MenLock = Menu is activated, all functions and settings are still accessible in Online and Offline mode, however, in Setup mode you can only access the parameter groups Adjust (setting the print head gap [Head], top of form [TOF] and tear position [Tear]), Paperway (setting the paper path), Font (setting the font) and the character spacing (CPI), while access to Menu mode (Menu key) is...

  • Page 66: Paper Parameters (Paper)

    User Guide The menu Paper parameters (Paper) Selects the paper parameters Formlen (form length), FormAdj (first printing position) and Head (printhead gap, only if AGA=Off) separately for each paper source in the current menu. Non-installed and with the parameter PapOpt activated options cannot be selected. Paper AutoTear Back Next...

  • Page 67: First Printing Position (Formadj)

    The menu User Guide If you wish to define the form length via standard formats, Lines Standard press Standard (3) key. Back Next Online Setup Use the < (2) or > (3) key to select the desired setting. Fanfold 12" Online <...

  • Page 68: View And Tear Position (Tearview)

    User Guide The menu View and tear position (TearView) The auto tear function or the auto view function can be selected as desired. When auto view is switched on, the last printed text is visible. As soon as data is received the paper moves to the “normal”...

  • Page 69: Line Length (Width)

    The menu User Guide Line length (Width) Selects the line length in inches. With the setting of 8 Inch, the printer operates like a printer with a width of only 8 inches. Width Online Back Next Press Width (2) key. Setup Width=13.6Inch * Online...

  • Page 70: Normal Characters And Barcode (Barmode)

    User Guide The menu Normal characters and barcode (Barmode) Allows printing of normal characters on the left and right of the barcode. Barcode Barmode Back Next Online Press Barmode (2) key. Setup Use the < (2) or > (3) key to select the desired setting. Unsecured Setting Options: Secured/Unsecured <...

  • Page 71: Form Feed Mode (Ffmode)

    The menu User Guide Form feed mode (Ffmode) Specifies whether a form feed is to be performed when the paper reaches the top print line. FFmode PapOpt Online Back Next Press FFmode (2) key. Setup FFmode=Off Online < > Exit Use the <...

  • Page 72: Setting The Left Margin (Leftmrg)

    User Guide The menu Setting the left margin (LeftMrg) The left print margin can be set to a fixed value. LeftMrg RightMrg Back Next Online Press LeftMrg (2) key. Setup LeftMrg=0/10 Online < > Exit Use the < (2) or > (3) key to select the desired setting. Setup Setting Options: 2–134/10“...

  • Page 73: Automatic Paper Motion Sensor (Pms)

    The menu User Guide Automatic paper motion sensor (PMS) You can use this function to activate or deactivate the paper motion detection feature. When it is active, printing and paper movements stop in case of a paper jam and an error message is output in the display.

  • Page 74: Vertical Position After Oversized Barcode (Bartop)

    User Guide The menu Automatic gap adjustment (AGA) This function allows you to switch the Automatic Gap Adjustment (AGA) off or on. Online Back Next Select the AGA menu (3). Setup AGA=On Setting options: Off/On Online < > Exit Default setting: On Setup AGA=On: printer checks paper thickness and changes gap adjustment if necessary (default).

  • Page 75: Increasing The Print Head Gap (Headup)

    The menu User Guide Increasing the printhead gap (Head up) With this function you can increase the printhead gap before and after the perforation of the form. Head up Pagewid Back Next Online Select the Head up menu (2). Setup Head up=Off Online <...

  • Page 76: Paper Width (Pagwid)

    User Guide The menu Paper width (Pagewid) This parameter determines the actual paper width. Head up Pagewid Online Back Next Select the Pagewid menu (3) Setup Pagewid=136/10"* < > Exit Online Setting options: From 20 to 136 in 1/10 inch steps Setup Default setting: 136/10 inch (136 characters at 10 characters/ inch)

  • Page 77: Right-Hand Area (Rightzo)

    The menu User Guide Right-hand area (Rightzo) If the parameter is On, the print head travels from the right-hand perforation area towards the centre of the paper while the paper is moving. The Pagewid option must be correctly set in this case, see Paper width (Pagewid).

  • Page 78: Bidirectional Parallel Interface (Cx-Bid)

    User Guide The menu Bidirectional parallel interface (CX-bid) Paphand CX-bid Online Back Next Select the CX-Bid menu (3). Setup CX-bid=On < > Exit Online Setting options: On/Off Setup Default setting: On CX-bid = ON sets the parallel interface of the printer to bidirectional mode (IEEE 1284, Nibble mode), e.g.

  • Page 79: Beep At Paper End (Sound)

    The menu User Guide Beep at paper end (Sound) Wrap Sound Online Back Next Select the Sound menu (3). Setup Sound=On < > Exit Online Setting options: On/Off Default setting: On Setup When Sound = On, a beep is generated every second to notify that paper is empty. Confirm your setting with the Set key (1) Press the Next key (4) to access the next group of parameters.

  • Page 80: Setting For Printing Copy Paper (Hvyform)

    User Guide The menu Setting for printing copy paper (HvyForm) If you set HvyForm = ON, the printer prints the same line twice at double strike. This setting ensures that copy paper produces optimum results. GrSpeed HvyForm Online Back Next Select the HvyForm menu (3) Setup HvyForm=Off...

  • Page 81: Setting The Top Margin (Topmarg)

    The menu User Guide Setting the Top Margin (Topmrg) This option lets you set the top margin with the number of the line (numbered from the top paper edge) where the printing actually starts. Topmrg Botmrg Select the Topmrg menu (2) Topmrg= 1 Setting options: Line 1 to Formlength Default setting: Line 1...

  • Page 82: Setting The Left Margin (Leftmarg)

    User Guide The menu Setting the Left Margin (Leftmrg) The left margin option is defined by the number of columns (numbered from the left paper edge) where the printing actually starts. Leftmrg Rightmrg Select the Leftmrg menu (2) Leftmrg= 0/10” Setting options: 0 to 30/10”...

  • Page 83: Setting The Dec Mode (Decmode)

    The menu User Guide Setting the DEC Mode (DECMode) The DEC mode option sets the DEC protocol specific features. Margin DECMode Online Back Next Select the DECMode menu (3). Setup Select the CPI menu (2). Extended < > Exit Online Setup Horizontal Spacing of Characters (CPI) Set the horizontal spacing of the printed characters used with the DEC protocol.

  • Page 84: Dec Character Set (Charset)

    User Guide The menu DEC character set (CharSet) Selects the DEC standard characters or the extended IBM characters. CG-Tab CharSet Online Back Next Press Charset (3) key. Setup US ASCII Online < > Exit Use the < (2) or > (3) key to select the desired setting. Setup Setting Options: see Table Below Default Setting: US ASCII...

  • Page 85: Dec User Preference Character Set (Userchr)

    The menu User Guide DEC User preference character set (UserChr) This option sets the user character set for the DEC protocol. UserChr Online Back Next Press UserChr (2) key. Setup DEC Supplement * < > Exit Online Use the < (2) or > (3) key to select the desired setting. Setting Options: see Table Below Setup Default Setting: DEC Supplement...

  • Page 86: Printer Id (Prn.id)

    User Guide The menu Printer ID (Prn.ID) This option sets the user character set for the DEC protocol. Prn.ID CAN Fkt. Back Next Online Press Prn.ID (2) key. Setup PPL2 < > Exit Online Use the < (2) or > (3) key to select the desired setting. Setting Options: PPL2, LA210 ID, LA210 ID Setup Default Setting: PPL2...

  • Page 87: Disconnection On End Of Transmission (Discnct)

    The menu User Guide Disconnection on end of Transmission (Discnct) This option determines whether the communication disconnect occurs at the end of the transmission. Discnct Report Online Back Next Press Discnct (2) key. Setup Disable Online < > Exit Use the < (2) or > (3) key to select the desired setting. Setup Setting Options: Enable/Disable Default Setting: Disable...

  • Page 88: Automatic Answerback (Answbck)

    User Guide The menu Automatic Answerback (Answbck) This option determines whether the Printer sends an answerback message to the Host during initialization or not. Answbck Answ_ENQ Online Back Next Press Answbck (2) key. Setup Disable < > Exit Online Use the < (2) or > (3) key to select the desired setting. Setup Setting Options: Enable/Disable Default Setting: Disable...

  • Page 89: Setting Ibm Mode Parameters (Ibmmode)

    The menu User Guide Setting IBM Mode parameters (IBMMode) The IBM Mode option sets the IBM specific features. IBMMode EPSMode Online Back Next Press IBMMode (2) key. Setup Horizontal spacing of Characters (CPI) Sets the horizontal spacing of the printed characters used with the IBM protocol. CPI IBM-Cset Online Back...

  • Page 90: Code Page (Codpage)

    User Guide The menu Code Page (Codpage) The option determines which Code Page the Printer uses in IBM mode. CodPage DblHigh Online Back Next Press CodPage (2) key. Setup Code Page 437 Online < > Exit Use the < (2) or > (3) key to select the desired setting. Setup Setting Options: see Table below Default Setting: Code Page 437...

  • Page 91: Ibm Double Height (Dblhigh)

    The menu User Guide IBM Double Height (Dblehigh) This option determines whether the IBM double height mode should be used (On) or not (Off). CodPage DblHigh Back Next Online Press DblHigh (3) key. Setup CPI= 10 CPI Use the < (2) or > (3) key to select the desired setting. <...

  • Page 92: Slash Zero (Sl.zero)

    User Guide The menu Slashed zero (Sl.Zero) This option selects whether if a zero (0) or the slashed zero (Ø) is printed. IBMComp Sl.Zero Back Next Online Press Sl.Zero (3) key. Setup Sl.Zero=Off Online < > Exit Use the < (2) or > (3) key to select the desired setting. Setup Setting Options: Off/On Default Setting: Off...

  • Page 93: Setting Epson Mode Parameters (Epsmode)

    The menu User Guide Setting Epson Mode parameters (EPSMode) The IBM Mode option sets the IBM specific features. IBMMode EPSMode Back Next Online Press EPSMode (3) key. Setup Horizontal spacing of Characters (CPI) Sets the horizontal spacing of the printed characters used with the IBM protocol. CPI EPS-Cset Online Back...

  • Page 94: Code Page (Codpage)

    User Guide The menu Code Page (CodPage) This option determines which Code Page the Printer uses in Epson mode. CodPage Sl.Zero Online Back Next Press CodPage (2) key. Setup CPI= 10 CPI Online < > Exit Setting Options: see table below Default Setting: Code Page 437 Setup CPI 210...

  • Page 95: Slash Zero (Sl.zero)

    The menu User Guide Slashed zero (Sl.Zero) Selects if normal zero (0) or the slashed zero (Ø) is printed. Country Sl.Zero Online Back Next Press Sl.Zero (3) key. Setup Sl.Zero=Off < > Exit Online Use the < (2) or > (3) key to select the desired setting. Setup Setting Options: Off/On Default Setting: Off...

  • Page 96: Menu Settings (Example)

    User Guide The menu Menu settings (example)

  • Page 97: Advanced Menu

    User Guide Advanced menu Advanced Menu The advanced menu consists of test functions and advanced settings. Test functions Various tests to check proper operation of the printer are available at any time. With these tests it is possible to check the print quality, proper operation of the printhead and the mechanics, as well as efficient data transmission from the computer to the printer.

  • Page 98: Printer Self-Test (Rolling Ascii)

    Advanced menu User Guide Printer self-test (Rolling ASCII) To check operational readiness, your printer contains a self-test routine which allows testing of the printer configuration, the print quality and correct operation of your printer. Before performing a self-test, your printer must be switched Testmode off.

  • Page 99: Exiting Rolling Ascii Test Mode

    User Guide Advanced menu Example of an ASCII test printout If you selected a proportional font (PS font) , the printed length of the lines varies. This test can also be used to determine and set the optimal printhead gap (see the section Setting the print head gap.

  • Page 100: Interface Test (Hex-Dump)

    User Guide Advanced menu Interface test (Hex-Dump) With the interface test (Hex-Dump/H-Dump) you can test data transmission from the computer to the printer. During this test, the data from the computer is printed out in two columns. The text in the left column is printed in hexadecimal format and in the right column in ASCII format.

  • Page 101: Terminating Hex-Dump

    Advanced menu User Guide Terminating Hex-Dump Hex-Dump mode can only be terminated by switching off the printer. If you want to stop the Hex-Dump printout before switching off the printer, press the key Online and then the key LF/FF (4) once. Paper sensor display If the keys 1 and 2 are pressed at power on and then (after releasing the keys) key 3 is pressed within 2 seconds (the time is marked by an asterisk in the upper...

  • Page 102: Advanced Settings

    User Guide Advanced menu Advanced settings In the advanced menu, there are other settings available besides the test functions. ▸With the function PMS you have the possibility of activating the automatic paper motion sensor (PMS) in case of a paper jam. ▸With the functon Forml you can adjust the form length.
  • Page 103 Advanced menu User Guide H-Dump Interface test and activating the paper motion sensor Back Next Forml AGA Setting default form length and the Automatic Gap Adjustment for the print head Back Next Paphand CX-bid Settings to facilitate handling paper of poor quality and the parallel interface Back Next Wrap Sound...

  • Page 104: Form Length (Forml)

    User Guide Advanced menu Form length (Forml) The Formlen function allows you to set the basic form length to meet your requirements. 11 inches are usual in the USA, as opposed to 12 inches in Europe. Formlen Select the Forml menu (2). Formlen=11"...

  • Page 105: Paper Handling (Paphand)

    Advanced menu User Guide Enable/Disable Paper Handling features (Paphand) The Paphand group of menus improves the possibilities for the trouble-free printing of paper with properties likely to cause problems (perforations etc.) or paper of poor finish. Put the printer into Menu mode by pressing the Setup key. Press the Menu key. The display shows Print/Macro.

  • Page 106: Line Wrap (Wrap)

    User Guide Advanced menu Line wrap (Wrap) Wrap Sound Back Next Online Select the Wrap menu (2). Setup Wrap=On Online < > Exit Setting options: On/Off Setup Default setting: On Wrap = On: If more characters than can be printed are transmitted per line, the characters which cannot be printed on this line are printed at the beginning of next line.

  • Page 107: Activate Pjl Language (Jobcntl)

    Advanced menu User Guide Activate PJL language (Jobcntl) This parameter activates the printer language PJL (Printer Job Language). JobCntl Pap.back Select the Jobcntl menu (2). Jobcntl=Off < > Exit Online Setting options: Off/On Default setting: Off Setup On activates the PJL printer language (see commands).

  • Page 108: Graphic Print Speed (Grspeed)

    User Guide Advanced menu Graphic print speed (GrSpeed) This parameter allows improved graphic speed independently to the driver. It affects only the print speed of graphic printouts at 180 x 180 dpi. GrSpeed HvyForm Select the GrSpeed menu (2). GrSpeed=High Setting options: Normal/High Default setting: High Normal means 180 dpi normal print speed (full space) and High means 180 dpi double speed (half...

  • Page 109: Automatic Paper Width Detection (Apw)

    Advanced menu User Guide Automatic paper width detection (APW) The automatic paper width detection feature APW prevents the printer from printing beyond the paper edge. This is useful to prevent the printer from printing on the platen, for example, because of an incorrect driver setting. Back Next Online...

  • Page 110: Serial Number (Serialn)

    User Guide Advanced menu Serial number (SerialN) With the SerialN function you have the possibility to change the 12 digit serial number of the printer. The number can be written with any ASCII character between hex 20 and hex 7E. Select the SerialN (2) menu.

  • Page 111: Troubleshooting

    Troubleshooting User Guide Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The following chapter should help you to distinguish between a simple operating error and a major malfunction. This chapter provides information on the rectification of faults without the assistance of specially trained personnel.

  • Page 112: General Print Problems

    User Guide Troubleshooting General print problems Problem Corrective action The display remains dark Switch off the printer and proceed as follows: The printer is switched on, but 1 Check that the power plug is correctly connected to the nothing happens (nothing is socket on the printer.
  • Page 113 Troubleshooting User Guide Problem Corrective action Problems with the paper feed 1 Check that the display shows the correct paperway, if necessary select the correct paperway with the key Park. If The paper is not fed in you wish to use optional paper types, make sure they are correctly installed.

  • Page 114: Problems With The Print Quality

    User Guide Troubleshooting Problems with the print quality Problem Corrective action Print is too pale 1 The ribbon is used up or the ribbon cassette is not correctly fitted. Refer to the section Inserting the ribbon cassette. 2 The printhead to platen gap is not correctly set, refer to the section Setting the print head gap.

  • Page 115: Error Messages Via The Display

    Troubleshooting User Guide Error messages via the display Message Possible cause Corrective action The printer cannot eject the Check the following: Eject Error paper or cannot place the ▸Whether the paper path is blocked paper in the park position. by a foreign object. ▸Whether the paper is damaged.
  • Page 116 User Guide Troubleshooting Message Possible cause Corrective action ▸Try switching off and on. Internal hardware error. Hardware Alarm ▸Check if changes to options have been previously carried out. ▸Note down the display message. Contact your dealer. ▸Compare the interface configuration Transmission error from Parity Error computer to printer via the...
  • Page 117 Troubleshooting User Guide Message Possible cause Corrective action technical service. ▸Remove all paper from the printer, Paper moved too far to the align paper correctly on the left right. side. ▸Use different paper. Preprinted black area on the left side of the paper. ▸Disable the APW sensor, see Paper width sensor defect.

  • Page 118: Additional Display Messages

    User Guide Troubleshooting Additional display messages These are not error messages, they give operating instructions and information from the printer to the user. Message Possible cause Corrective action ▸No action required. The factory-set parameters Loading Default are loaded and are written into all menus.

  • Page 119: Care And Maintenance

    Care and maintenance User Guide Care and Maintenance The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner. Before cleaning, turn off the printer, wait 5 to 10 seconds and disconnect STOP the power cable.

  • Page 120: Cleaning The Housing

    User Guide Care and maintenance Cleaning the housing Clean the printer housing with mild detergent (use a dishwashing agent, if necessary, or a plastic cleaning agent) and a soft lint-free cloth. Do not use abrasive cleaners. Never use solvents. Cleaning the interior Remove paper and dust with a soft brush.

  • Page 121: Cleaning The Platen

    Care and maintenance User Guide Cleaning the platen Switch off the printer and open the upper cover after 4 to 5 seconds. Remove dust and possible ribbon and ink remains carefully from the platen. Avoid touching parts and components in the printer interior. STOP Ribbon Check whether the ribbon is worn or damaged.

  • Page 122: Cleaning The Upper Friction

    User Guide Care and maintenance Cleaning the upper friction Clean the rollers of the upper friction as necessary with a mild cleaning agent and a soft, lintfree cloth. Carriage shafts Carriage shafts must not be oiled or greased; otherwise damage will occur STOP on the printer.

  • Page 123: Specifications

    Specifications User Guide Specifications Printer specifications LA2810 LA2820 Printer system Serial impact matrix printer Printhead with 24 needles, ∅0.25 mm bidirectional printing Print speed and character matrices HSQ (High Speed 800 cps | 12 x 10, 10.0 CPI 90 x 100 1000cps | 12 x 10, 10.0 CPI 90 x 100...
  • Page 124 User Guide Specifications LA2810 LA2820 LQ (Letter Quality) 111 cps | 24 x 36, 10.0 CPI 180 x 360 139 cps | 24 x 36, 10.0 CPI 180 x 360 133 cps | 24 x 30, 12.0 CPI 180 x 360 167 cps | 24 x 30, 12.0 CPI 180 x 360...
  • Page 125 Specifications User Guide LA2810 LA2820 Continuous operation Workload 50 000 pages/month 50 000 pages/month Throughput 640 pages/hour, 690 pages/hour, (ECMA 132) 10.66 pages/min 11.5 pages/min MTBF 20 000 h; 25% DC 20 000 h; 25% DC Mains voltage 120 V ±10% or 220–240 V -10%, +15%...

  • Page 126: Interface Specifications

    User Guide Specifications Interface specifications Parallel interface bidirectional Type of data transmission 8-bit parallel interface (Centronics compatible) IEEE-1284; Nibble mode Transmission rate Max. 30 KHz Signal status Low: 0.0 V to +0.4 V High: +2.4 V to +5.0 V Connection cable Material: AWG 28 at least Length: up to 2.0 m Twisted-pair cable with double-shield,...

  • Page 127: Paper Specifications

    76 to 420 mm Tractor 1 Form length 76 to 559 mm Continuous paper Multi part Copies 1 + 6 max. LA2810 forms LA2820 1 + 5 max. Tractor 1 Weight of original 45 to 65 g/m (to be tested individually)

  • Page 128: Character Sets

    User Guide Character sets Character Sets This chapter shows the MTPL character sets and contains a list of all available character sets which can be selected via control panel or by escape sequences. Note that MTPL sequences are available in all emulation modes. The following example shows you how to find the hexadecimal value for a character from the symbol set tables.

  • Page 129: Mtpl Standard Character Set

    Character sets User Guide MTPL standard character set...

  • Page 130: Mtpl, International Substitution Characters

    User Guide Character sets MTPL, international substitution characters 35 36 64 91 92 93 94 96 123 124 125 126 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E US ASCII UK ASCII Swedish German Portuguese French Italian Spanish Norwegian...

  • Page 131: Ocr-A Character Set

    Character sets User Guide OCR-A character set...

  • Page 132: Ocr-B Character Set

    User Guide Character sets OCR-B character set...

  • Page 133: Available Character Sets And Fonts

    Character sets User Guide Available character sets and fonts The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in which they are available. ISO USA ISO UK ISO France ISO Germany ISO Italy...
  • Page 134 User Guide Character sets Arabic Urdu Greek DEC Greek ELOT 928 CP437 Latin US CP737 Greek CP850 Latin 1 CP851 Greek CP852 Latin 2 Tarama (Turkish) CP857 Turkish CP858 (IBM with €) CP860 Portugal CP861 Icelandic CP863 French Canada CP864 Arabic CP864 Arab.
  • Page 135 Character sets User Guide 8859-5 Cyrillic 8859-6 Arabic 8859-7 Greek 8859-9 Turkish 8859-15 Latin 9 (Euro) BRASCII Abicomp Roman 8 Coax/Twinax(Hebrew) New-437 (Hebrew) New-DIG 850 (Hebr.) Old-Code 860 (Hebr.) Flarro 863 (Hebrew) Table 865 (Hebrew) CP775 Baltic CP1257 Baltic Mazovia (Poland) Kamenicky (Czech) CP866 Ukraine CP866 Kazakhstan...

  • Page 136: Emulations

    User Guide Emulations Emulations General When a printer understands the control set written for another printer type, it is said to emulate the other printer. Your printer emulates, i.e. “understands” the DEC PPL2, Epson LQ-2550 and IBM Proprinter emulations in its standard version. Escape sequences Escape sequences or control codes tell the printer that the following transmitted code is a printer command and not a printable character...

  • Page 137: Pjl Commands

    Emulations User Guide PJL commands The following PJL commands can be used either with the internal Ethernet interface or with a TallyCom III interface (or compatible). This functionality may be activated via the parameter Jobcntl in the Advanced Menu. Sequence Brief description "ESC"%-12345X@PJL Universal Exit Language (UEL) commands...

  • Page 138: Barcode

    User Guide Emulations Barcode Even the standard version of your printer has the possibility of using up to 23 different barcode types. Barcode mode can be accessed within every emulation. The user can decide whether barcode is activated permanently or activated depending on the situation by means of an escape sequence.

  • Page 139: Interfaces

    Interfaces User Guide Interfaces Your printer offers by default the possibility of operating either via USB or Ethernet. Optional, an parallel or serial interface can be used. This chapter informs you about the USB and Ethernet interface and the optional serial and parallel interface and describes the communocation between your computer and the printer.

  • Page 140: Ethernet Interface

    User Guide Interfaces Ethernet interface The Ethernet interface affords the printer to connect to local area networks. It's attributes are: Hardware ▸LAN/Ethernet: RJ45, Ethernet 100BaseTX with 100 Mbps (IEEE802.3u), 10Base- T with 10 Mbps (IEEE802.3) ▸RAM: 8 MB ▸Flash: 4 MB ▸Speed: 100 Mbps / Full Duplex Supported operating systems ▸Windows NT, 200, XP, Vista, 7, 8, 8.1, 10 and 2003-2016 Server...

  • Page 141: Parallel Interface (Optional)

    Interfaces User Guide Parallel interface (optional) The bidirectional parallel interface offers the so called “nibble” mode of the IEEE1284 interface norm. This enables installation in accordance with Windows “Plug & Play”. The standard parallel interface is able to transfer data at a speed of max. 30,000 bytes per second.

  • Page 142: Serial Interface V.24/Rs232C (Optional)

    User Guide Interfaces Serial interface V.24/RS232C (optional) Your printer’s serial interface supports the RS232C specification. The signals are received and transmitted by a 9 pin connector. Basically 3 lines are already enough for exchanging information between computer and printer (one receive line, one send line, one line for common grounding).

  • Page 143: Interface Cable (Serial Interface)

    Interfaces User Guide Interface cable (serial interface) The cables used must be shielded. The cable shield must be connected to the connector shield on both ends. PC/AT (9-pin) Printer (9-pin) DTR/RDY PC/AT (25-pin) Printer (9-pin) DTR/RDY It depends on the menu setting whether DTR or RDY is active at pin 4. Input signals Signal Function...

  • Page 144: Protocols

    User Guide Interfaces Protocols Memory mode XON/XOFF The received characters are stored in a FIFO buffer (first in/first out). The characters are processed in this buffer. The buffer capacity can be adjusted from 0 to 128 Kb. If the buffer is full, the interface signals NOT READY (signal acknowledgement: Level 1, -12 V) and XOFF (hex.

  • Page 145: Management

    Interfaces User Guide Management ▸Web Panel ▸HP Web Jet Admin ▸E-Mail notificationwith SMTP ▸TallyCom Print Guide ▸Pre-string, Post-String Setup ▸Setup via the printer’s control panel ▸Web Panel (HTTP/HTML) ▸TallyCom Admin Physical printer port in Ethernet with TCP/IP When using your printer in a local network with Ethernet connections and the TCP/IP protocol, you have to assign several address informations.

  • Page 146: Options And Accessories

    User Guide Options and accessories Options and Accessories Options The following options can be ordered for your printer. Tractor 2, front The push tractor is suitable for fanfold paper. You can use paper formats with a width in the range from 76 to 406 mm; you can set any intermediate format. Part no.: 061052 Autocut facility An additional module for automatic cutting.

  • Page 147: Accessories

    Options and accessories User Guide Accessories Ribbon cassettes Ribbon cassettes are available in the following versions. Name Part no. Ribbon cassette, black 062471 Ribbon cassette, long-life, black 533199 Programming manuals The following programming manuals are available. You can download the manuals from our internet page.
  • Page 148 DASCOM REPRESENTATIVES GERMANY AMERICAS DASCOM Europe GmbH Dascom Americas LLC Heuweg 3 34 Lakeview Court D-89079 Ulm Verona, VA 24482 Deutschland Tel.: +49 (0) 731 2075 0 Phone: +1 (877) 434 1377 Fax: +49 (0) 731 2075 100 Fax: +1 (540) 242 7221 www.dascom.com www.dascomamericas.com UNITED KINGDOM...

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