Introduction; Preface; Warranty - Teledyne 401 Instruction Manual

Teledyne API Model 401 O

1 INTRODUCTION

1.1 Preface

Teledyne API is pleased that you have purchased the Model 401. We offer a full one year
warranty (see Section 1.2) and we at Teledyne API will be pleased to provide you with any
support required so that you may utilize our equipment to the fullest extent.
The Teledyne API Model 401 keyboard/operator interface with its "talking keys" makes the
Teledyne API a very user-friendly system. We hope you will not experience any problems with
the Teledyne API Model 401 but if you do, the built-in tests and diagnostics should allow you to
quickly and easily find the problem. In addition, our full time customer service department is
always available to answer your questions.

1.2 Warranty

WARRANTY POLICY (02024c)
Prior to shipment, Teledyne API equipment is thoroughly inspected and tested. Should
equipment failure occur, Teledyne API assures its customers that prompt service and support
will be available.
COVERAGE
After the warranty period and throughout the equipment lifetime, Teledyne API stands ready to
provide on-site or in-plant service at reasonable rates similar to those of other manufacturers in
the industry. All maintenance and the first level of field troubleshooting is to be performed by
the customer.
NON-TELEDYNE API MANUFACTURED EQUIPMENT
Equipment provided but not manufactured by Teledyne API is warranted and will be repaired to
the extent and according to the current terms and conditions of the respective equipment
manufacturers warranty.
GENERAL
Teledyne API warrants each Product manufactured by Teledyne API to be free from defects in
material and workmanship under normal use and service for a period of one year from the date of
delivery. All replacement parts and repairs are warranted for 90 days after the purchase.
If a Product fails to conform to its specifications within the warranty period, Teledyne API shall
correct such defect by, in Teledyne API's discretion, repairing or replacing such defective
Product or refunding the purchase price of such Product.
Photometric Calibrator Instruction Manual, 01124, Rev. J1
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