Before You Contact the Scanner Service Provider
Please check the following items before contacting the distributor/dealer where you purchased this product.
General (page 217)
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Error Status (page 217)
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General
Item
Scanner name
Serial No.
Date of manufacture
Date of purchase
Symptom
Frequency of trouble
Warranty
Options used
Error Status
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Computer Connection Issues
Item
Operating system (Windows)
Error message
Interface
Interface controller
Connection method
Findings
Example: fi-7300NX
For details, refer to
Label (page
Example: XXXX000001
For details, refer to
Label (page
Example: 20XX-01 (January 20XX)
For details, refer to
Label (page
Findings
Example: USB interface
Example: Wi-Fi
217
Troubleshooting
Checking the Product
219).
Checking the Product
219).
Checking the Product
219).