Before You Contact The Scanner Service Provider; General; Error Status - Fujitsu fi-7800 Operator's Manual

Before You Contact the Scanner Service Provider

This section describes items to be checked before contacting the distributor/dealer where you purchased this
product.

General

Item
Scanner name
Serial No.
Date of manufacture
Date of purchase
Symptom
Frequency of trouble
Do you have a warranty for this product?
Names of optional products used

Error Status

●
Computer Connection Issues
Item
Operating system (Windows)
Error message
Interface type
●
Feeding Issues
Item
Type of document
Main purpose of use
Date of last cleaning
Findings
Example: fi-7900
For details, refer to
Label (page
Example: XXXX000001
For details, refer to
Label (page
Example: 20XX-01 (January 20XX)
For details, refer to
Label (page
Findings
Example: USB interface
Findings
190
Troubleshooting
Checking the Product
192).
Checking the Product
192).
Checking the Product
192).