Cannot Connect The Scanner And A Computer Via Wi-Fi - Fujitsu PA03768-B005 Operator's Manual

Cannot Connect the Scanner and a Computer via Wi-Fi

Check the following points
● Is the wireless access point turned on? (page 169)
● Is the firmware for the wireless access point the latest version? (page 169)
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such
as walls and metal boards), or an electromagnetic source? (page 170)
Is [Wi-Fi] selected for the connection method? (page 170)
●
Did you connect the scanner to a wireless access point? (page 171)
●
Is the wireless connection environment on the computer enabled? (page 171)
●
● Did you connect the computer to a wireless access point? (page 171)
● Are the scanner and computer connected to the same network? (page 171)
● Is the setting that does not permit communication configured on the wireless access point? (page 172)
● Are there any security limitations in the network? (page 173)
Are there any security restrictions on the computer? (page 173)
●
Is the scanner connected to another computer? (page 173)
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Is the scanner's IP address correct? (page 173)
●
Is the IP address of the scanner used for other communication devices? (page 173)
●
● Is the DNS server information configured correctly? (page 174)
● Does the DNS server function normally? (page 174)
If the problem persists, check the items in
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
●
Is the wireless access point turned on?
Solution
Turn on the wireless access point.
Also check that there is no error or malfunction on the wireless access point.
For details about wireless access point errors, refer to the manual of your wireless access point.
●
Is the firmware for the wireless access point the latest version?
Solution
If the firmware for the wireless access point is not the latest version, unexpected operations may occur.
Contact the network administrator to check the firmware version, and consider updating it to the latest
version.
For details about how to update the firmware for your wireless access point, refer to the manual of your
wireless access point.
Before You Contact the Scanner Service Provider (page 217)
169
Troubleshooting