●
Are the glass and rollers inside the ADF clean?
Solution
Clean the dirty parts.
For details, refer to
●
Are the brake roller and pick roller worn out?
Solution
Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch
screen, and replace the brake roller and pick roller if necessary.
The procedure to display the [Consumable counters] screen is as follows:
→ [Cleaning & Maintenance] → [Consumable counters]
When using the Software Operation Panel, refer to
For details about replacing the brake roller and pick roller, refer to
and
Replacing the Pick Roller (page
●
Is there any foreign matter in the ADF?
Solution
Clean the ADF.
Remove any foreign matter from the ADF.
For details, refer to
●
Did you place a thick document inside the Carrier Sheet?
Solution
Some papers may be too thick to place inside the Carrier Sheet.
Use documents that meet the requirements.
For details, refer to
Cleaning the Inside of the Scanner (ADF) with a Cloth (page
134).
Cleaning the Inside of the Scanner (ADF) with a Cloth (page
Conditions for Using the Carrier Sheet (page
215
Checking the Sheet Counter (page
Replacing the Brake Roller (page 129)
93).
Troubleshooting
121).
266).
121).