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Are the brake roller and pick roller worn out?
Solution
Check the counters for the brake roller and pick roller in the [Consumable counters] screen on the touch
screen, and replace the brake roller and pick roller if necessary.
The procedure to display the [Consumable counters] screen is as follows:
→ [Cleaning & Maintenance] → [Consumable counters]
When using the Software Operation Panel, refer to
For details about replacing the brake roller and pick roller, refer to
and
Replacing the Pick Roller (page
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Is the sensitivity level for the paper protection function set to high in the touch screen or the Software
Operation Panel?
Solution
In the [Paper protection] screen on the touch screen, select [Low] for [Feeding Accuracy Sensitivity] and
[Feeding Noise Sensitivity].
The [Paper protection] screen can be displayed in the following procedure:
→ [Scanner Settings] → [Paper Protection] → [Paper protection] or, [Paper Protection (Touch Screen
Settings)].
When using the Software Operation Panel, refer to
[Paper Protection Sensitivity] (page
Checking the Sheet Counter (page
134).
Specifying the Sensitivity Level for Paper Protection
286).
208
266).
Replacing the Brake Roller (page 129)
Troubleshooting