ShoreTel Service Appliance 100 Installation Manual page 8

SA-100 Planning, Installation, and Administration Guide
The ShoreTel Server Software Release Notes provide information about new releases, new
features, installation, and upgrading for the ShoreTel server. They can be found in
the documentation folder on the associated DVD and may also be accessed from
ShoreWare Director:
Hardware Documentation
The following installation documents are packaged with the associated ShoreGear
voice switch, ShoreTel Service Appliance 100, or ShorePhone IP phone.
• Quick Install Guides for each ShoreTel Voice Switch
• ShoreTel Service Appliance 100 Quick Install Guide
• Quick Install Guide for each ShorePhone IP phone
User Documentation
End-user documentation is installed during the ShoreTel Communicator
installation. It is available through the Help > Contents and Index command within
the ShoreTel Communicator application.
Online Knowledge Base
To access additional information about the current release or to resolve issues with
the ShoreTel system, you can use the ShoreTel online knowledge base. This
password-protected, online database is accessible to authorized contacts through the
ShoreTel web site at www.ShoreTel.com.
Document Conventions
Conventions used in this guide include the following:
• Data-entry field names, hypertext links, control buttons, keywords, and other
items within the system management interface are in
• Information that you enter in data-entry fields is in a
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