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Manuals and User Guides for ShoreTel SA-100. We have
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ShoreTel SA-100 manual available for free PDF download: Installation Manual
ShoreTel SA-100 Installation Manual (84 pages)
Brand:
ShoreTel
| Category:
Network Hardware
| Size: 2.63 MB
Table of Contents
Table of Contents
3
Preface
7
Chapter 1: Overview of Sa-100
9
About the Shoretel SA-100
9
Distributed Conferencing Capabilities
10
Single System Management
10
Integrated Services
11
Audio-Only Conferences
11
Web Conference Service
11
Instant Messaging Service
11
Shoretel Conferencing and IM Capacities
12
Service Appliance Failover
12
Service Appliance Logs and Records
12
Integration with Shoretel Communicator and Microsoft Outlook
12
Host and Participant Desktop Requirements
13
Internet Browsers
13
Microsoft Outlook Integration
13
Microsoft Powerpoint Support
13
Limitations
13
Chapter 2: Planning and System Design
15
Recommendations
15
Determining Your Conferencing Needs
15
Determining the Number of SA-100S to Deploy
16
Considering System Topology
17
Considering Load Balancing
17
Considering Redundancy
17
Licensing Requirements
17
Chapter 3: Network Requirements and Preparation
19
Overview
19
Network Requirements
19
Supported Codecs and Bandwidth
20
IP Addressing
20
Time Services
21
Network Security
21
Security Considerations
21
Internal Firewall
21
Deployment Scenarios
21
Deployment in the LAN
22
Deployment in the DMZ
22
Requirements
23
Directions for Deployment
24
Best Practice Tests
25
Chapter 4: Site Requirements and Preparation
27
Recommendations
27
Physical Specifications
27
Front Panel
28
Back Panel
29
Power Cable
30
Ethernet Ports
30
Maintenance Cable
31
Environmental Requirements
31
Chapter 5: Installing the Sa-100
33
Preparing for Installation
33
Verifying the Contents of the SA-100 Box
34
Mounting the Shoretel Service Appliance 100
34
Connecting the Power Cable
34
Setting the IP Address Manually
35
Using DHCP to Set the IP Address
37
Plugging the SA-100 into the Network
37
Connecting the Bezel
38
Configuring the Unit for Operation
38
Chapter 6: Configuring the Sa-100
39
Upgrading Firmware
39
SA-100 Configuration Process
40
Configure Network Time Protocol (NTP) Server
40
Install Licenses
41
Obtain Conference License
41
Install License
41
Configure Conference Extension
42
Turn off Port 5004
43
Add SA-100 to Shoretel Site
43
Verify Date and Time Synchronization
46
Configure Backup SA-100 for Headquarters Server
46
Configure Conference Web Page
47
Configure Client Interface
50
6.2.10 Configure HTTPS
52
6.2.10.1 Obtain SSL Certificate
52
6.2.10.2 Upload HTTPS Certificate
56
6.2.10.3 Enable HTTPS
57
6.2.11 Create SA-100 Users
58
6.2.12 Configure Instant Messaging
59
6.2.12.1 Enable Instant Messaging
59
6.2.12.2 Configure IM Class of Service
59
6.2.12.3 Configure IM
60
Migrate IM and Presence Users to SA-100
60
SA-100 Conference Administration Interface
61
Conferences
62
Reports
62
Chapter 7: Maintenance
65
Quick Look
65
Viewing System Information
67
Viewing Maintenance Information for an SA-100
68
Viewing Current Conference Activity Information
70
Switch Connectivity
71
Audio and Web Conferencing Activity
72
IM Servers Maintenance Summary
74
Chapter 8: Going Live , and Training
75
Complete Operational Testing of SA-100
75
Assign Users to each SA-100
76
Verify Licensing
76
Distribute User Guides
76
Training
77
Chapter 9: Backup and Restore
79
Service Appliance 100 Backup
79
Service Appliance 100 Restore
81
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