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Network Requirements and
Use the information in this chapter to determine specific network requirements for
the ShoreTel Service Appliance 100. After determining the network requirements,
you will be ready to configure your network appropriately. The topics discussed in
this chapter include:
"Overview" section on page 19
•
"Network Requirements" section on page 19
•
"IP Addressing" section on page 20
•
"Time Services" section on page 21
•
"Network Security" section on page 21
•
"Deployment Scenarios" section on page 21
•
3.1
Overview
The SA-100 performs conference processing for the ShoreTel system. It mixes the
audio and data streams, then distributes the mixed streams to participating
endpoints. It also maintains communication with the ShoreTel Headquarters server
which stores data that is used in the conference pages. During a conference, the
conference page will be refreshed as the host uses it.
The SA-100 behaves like an endpoint in a conference call. It relies on the ShoreTel
server to perform call setup and teardown. In order to maximize the productivity
enhancements provided by these services, the underlying network must be robust
and properly configured.
This chapter provides additional considerations relative to the Service Appliance 100
and the integrated applications.
3.2
Network Requirements
ShoreTel Conferencing services require that the underlying network meet all
ShoreTel recommendations. Refer to the ShoreTel 12 Planning and Installation Guide for
more information regarding ShoreTel system recommendations. The following lists
provides things you to consider when planning your system for audio and Web
conferences.
For audio conference streams:
Delivers adequate bandwidth for toll-quality calls.
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ShoreTel 12.3
C
H A P T E R
Preparation
3
19
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