ShoreTel Service Appliance 100 Manuals

ShoreTel Service Appliance 100 Manuals

Manuals and User Guides for ShoreTel Service Appliance 100. We have 1 ShoreTel Service Appliance 100 manual available for free PDF download: Installation Manual

ShoreTel Service Appliance 100 Installation Manual

ShoreTel Service Appliance 100 Installation Manual (84 pages)

Brand: ShoreTel | Category: Network Hardware | Size: 2 MB

Table of Contents

Table of Contents
3
Preface
7
Chapter 1: Overview of Sa-100

9
Chapter 2: Planning and System Design

15
Chapter 3: Network Requirements and Preparation

19
- Overview
  19
- Network Requirements
  19
- Supported Codecs and Bandwidth
  20
- IP Addressing
  20
- Time Services
  21
- Network Security
  21
- Security Considerations
  21
- Internal Firewall
  21
- Deployment Scenarios
  21
- Deployment in the LAN
  22
- Deployment in the DMZ
  22
- Requirements
  23
- Directions for Deployment
  24
- Best Practice Tests
  25
Chapter 4: Site Requirements and Preparation

27
- Recommendations
  27
- Physical Specifications
  27
- Front Panel
  28
- Back Panel
  29
- Power Cable
  30
- Ethernet Ports
  30
- Maintenance Cable
  31
- Environmental Requirements
  31
Chapter 5: Installing the Sa-100

33
Chapter 6: Configuring the Sa-100

39
- Upgrading Firmware
  39
- SA-100 Configuration Process
  40
- Configure Network Time Protocol (NTP) Server
  40
- Install Licenses
  41
- Obtain Conference License
  41
- Install License
  41
- Configure Conference Extension
  42
- Turn off Port 5004
  43
- Add SA-100 to Shoretel Site
  43
- Verify Date and Time Synchronization
  46
- Configure Backup SA-100 for Headquarters Server
  46
- Configure Conference Web Page
  47
- Configure Client Interface
  50
- 6.2.10 Configure HTTPS
  52
- 6.2.10.1 Obtain SSL Certificate
  52
- 6.2.10.2 Upload HTTPS Certificate
  56
- 6.2.10.3 Enable HTTPS
  57
- 6.2.11 Create SA-100 Users
  58
- 6.2.12 Configure Instant Messaging
  59
- 6.2.12.1 Enable Instant Messaging
  59
- 6.2.12.2 Configure IM Class of Service
  59
- 6.2.12.3 Configure IM
  60
- Migrate IM and Presence Users to SA-100
  60
- SA-100 Conference Administration Interface
  61
- Conferences
  62
- Reports
  62
Chapter 7: Maintenance

65
Chapter 8: Going Live , and Training

75
- Complete Operational Testing of SA-100
  75
- Assign Users to each SA-100
  76
- Verify Licensing
  76
- Distribute User Guides
  76
- Training
  77
Chapter 9: Backup and Restore

79
- Service Appliance 100 Backup
  79
- Service Appliance 100 Restore
  81

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