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Planning and System Design
This chapter guides you through the planning process for deploying the ShoreTel
Service Appliance 100 on your network. Topic discussed in the chapter include:
"Recommendations" section on page 15
•
"Determining Your Conferencing Needs" section on page 15
•
"Licensing Requirements" section on page 17
•
2.1
Recommendations
The following recommendations will assist you in designing your ShoreTel system
to use ShoreTel conferencing capabilities.
Make sure you determine the need for audio conferencing, Web conferencing
•
and Instant Messaging services.
Make sure you determine licensing requirements
•
Make sure you determine the placement of SA-100 within the ShoreTel
•
system topology, including external Web access and security considerations.
Make sure you determine WAN considerations, quality and bandwidth.
•
2.2
Determining Your Conferencing Needs
The ShoreTel single management system makes it easy for you to effectively and
cost-efficiently provide conference and IM services for your users. The ShoreTel
conferencing solution is flexible allowing you to install a single SA-100 unit to
provide services company-wide or multiple units deployed regionally to handle
services for local users which can save on long-distance cost when your regions are
in distant locations.
In determining how best to deploy SA-100s in your environment, consider the
following:
The number of simultaneous conferences you want to support.
•
The types of conferences you expect to support.
•
The number of IM sessions you expect to support.
•
The typology of your network.
•
Load balancing
•
Failover (redundancy)
•
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