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SA-100 Planning, Installation, and Administration Guide
Verify Outlook integration is functioning properly by scheduling and
•
accessing ShoreTel meetings with Outlook appointments.
Verify ShoreTel Communicator integration is functioning properly through
•
the ability to access Web meetings (both scheduled and Instant) from
Communicator.
Verify Instant Messaging Presence, Privacy and IM chat capabilities function
•
correctly.
For multi-appliance installations, the following additional tasks should be
accomplished:
Simulate overloaded conditions to verify a user's conference is distributed to
•
other, less loaded appliances.
Verify conferencing failover capabilities function correctly by scheduling
•
conferences, disconnecting a user's assigned appliance and then starting the
conference.
Verify IM users assigned to one SA-100 can successfully initiate IM sessions
•
and exchange presence information with user's assigned to other SA-100
appliances.
8.2
Assign Users to Each SA-100
Make sure that the ShoreTel user you want to be able to create and host conferences
or to use instant messaging services is assigned to an SA-100. For information about
assigning ShoreTel users to an SA-100, see the
on page
76.
8.3
Verify Licensing
To enable ShoreTel Conferencing for all required users and to avoid a potential
access lockout, the following should be performed:
Ensure adequate audio conference and Web conference licenses are purchased
•
to allow all authorized users concurrent access to ShoreTel Conferencing
services.
Ensure each user with IM access has been configured with ShoreTel
•
Communicator Professional access level, and that a keyed license is entered
into the system for each of those access levels. This will ensure the ShoreTel
system does not lock out Administrator access due to inadvertent license
violations.
8.4
Distribute User Guides
The following end-user information is available:
The ShoreTel Conferencing User Guide: This guide contains detailed
•
information on all features available with ShoreTel Conferencing services and
also detailed instructions on each feature's use. This guide is available for
download from the ShoreTel Partner support site and from within ShoreWare
Director, under the Documentation Menus.
76
Chapter 8: Going Live, and Training
"Assign Users to Each SA-100" section
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