Best Practice Tests - ShoreTel Service Appliance 100 Installation Manual

Chapter 3: Network Requirements and Preparation
Table 3-2
Originating
Voice/ Vmb SA-100
Device
Switches Appliance
SA-100
Appliance
Step 3 For users to access SA-100, ports 80 and 443 need to be enabled from the
Step 4 Ensure SA-100 can communicate with the LAN (Ex: ping the SA-100)
Step 5 Using ShoreWare Director, verify that the SA-100 Server status is green.
Step 6 Run the set of best practices below.
3.6.2.3
1. Configure a user for ShoreTel Conferencing.
2. Create a test conference and verify that audio users can join from both the
LAN and WAN.
3. Verify users can join Web conference from both the LAN and WAN.
4. Once the SA-100 status is green on ShoreWare Director, go to any ShoreTel
Phone and press the "Conference" button. The call should be routed to the
ShoreTel Conferencing, and you should be able to hear the conferencing
prompts.
ShoreTel 12.3
SA-100 Port Usage (Continued)
Commun-
IP Phone
icator
WAN to the DMZ.

Best Practice tests

SA-100 Planning, Installation, and Administration Guide
Destination Device
SoftPhone DVM Server
Media Stream
UDP 5004 Static
RTP
[if dynamic:
Configur-
able, default
10000-10550]
HQ/Director
Other
Server
CTL - Boot files
TCP 20 FTP
DATA - Boot
files
Media Stream
UDP 5004
Static RTP
[if dynamic:
Configur-
able, default
10000-10550]
25