Configure Conference Extension - ShoreTel Service Appliance 100 Installation Manual

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SA-100 Planning, Installation, and Administration Guide
6.2.3

Configure Conference Extension

The ShoreTel system automatically creates a system-wide conference number that it
assigns an internal ShoreTel extension. This is a number that all ShoreTel users can
use to initiate or join a ShoreTel conference. You can change extension manually and
even use an external phone number for the conference extension.
Each SA-100 that you install is also automatically assigned a ShoreTel extension.
This number can be used by local users to access the unit to initiate conference calls.
You can also change the extension number assigned to the unit.
This section describes how to change the extension and assign an external number.
Requirement
A valid external phone number properly mapped in ShoreWare Director
To change the internal extension and assign an external number:
Step 1 Launch ShoreWare Director.
Step 2 Click Administration > System Parameters >System Extensions. The
Systems Parameters page as shown in Figure 6-1 appears.
Step 3 In the Extension field, enter the available extension number that you
want to use for ShoreTel Conference to change the internal extension
assigned to ShoreTel Conference.
Step 4 In the External Number field, enter the valid phone number that you
want to use for ShoreTel Conference.
Step 5 In the Additional Calling Information field, enter any additional
information that you want to use with the extension. The text will be
included in all conference invites including Outlook invite as well as in
the dial in window in the ShoreTel Viewer.
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NOTE Make sure that the number that you use is properly mapped to a
telephony trunk. Refer to the ShoreTel 12.3 System Administration
Guide for information about setting up trunks.
Chapter 6: Configuring the SA-100

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