Preface - ShoreTel Service Appliance 100 Installation Manual

Objectives
This document provides planning, installation and administration information for
the ShoreTel Service Appliance 100 (SA-100) and integrated applications.
Audience
This guide is written for the person who plans, installs, administers, and maintains
the ShoreTel system. This individual should be knowledgeable about data
networking and telephony to use this guide effectively.
Organization
This document is generally organized into major tasks, presented in the order in
which they should be completed.
Documentation Overview
The ShoreTel system is documented as described in the following sections.
System Documentation
The ShoreTel Service Appliance 100 Planning, Installation and Administration Guide (this
guide) can be found in the documentation folder on the ShoreTel DVD and can also
be accessed from ShoreWare Director.
This guide provides information on how to plan the implementation of the ShoreTel
Service Appliance 100 (SA-100), as well as how to install the necessary hardware and
configure the integrated applications. The ShoreTel Service Appliance 100 Planning,
Installation and Administration Guide can be used in conjunction with the ShoreTel 12.3
Planning and Installation Guide and the ShoreTel 12.3 ShoreTel Administration Guide.
The ShoreTel 12.3 Planning and Installation Guide can be found in the documentation
folder on the ShoreWare DVD and can also be accessed from ShoreWare Director. It
provides information on how to plan the implementation of the ShoreTel system, as
well as how to install the necessary hardware, data communications, and
telecommunications elements.
Software Documentation
The ShoreTel Administration Guide provides detailed reference information (both task-
based and screen-by-screen) on how to administer and maintain the ShoreTel system
using ShoreWare Director.
ShoreTel 12.3

Preface

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