Lexmark MX617 User Manual page 316

Troubleshooting
Action
Step 4
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the
scanner glass in the upper left corner.
Is the document or photo loaded correctly?
Step 5
Send a print job, and then check for print quality problems.
•
From the General Settings menu, adjust the Eco‑Mode settings.
•
From the Copy menu, adjust the toner darkness.
•
When the print becomes faded, replace the toner cartridge.
Is the print quality satisfactory?
Step 6
Increase the scan resolution settings for a higher‑quality output.
Did the increased resolution produce a higher‑quality output?
Step 7
Check the scan settings.
From the Scan screen, make sure the Content Type and
Content Source settings are correct for the document being
scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
Partial document or photo scans
Action
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the
scanner glass in the upper left corner.
Is the document or photo loaded correctly?
Yes No
Go to step 5. Place the document
or photo facedown
on the scanner glass
in the upper left
corner.
Go to step 6. See
problems" on
page
Problem solved. Go to step 7.
Contact customer Change the Content
support. Type and Content
Source settings to
match the document
being scanned.
Yes No
Contact customer Load the document
support. or photo facedown
on the scanner glass
in the upper left
corner.
316
"Print quality
282.