Lexmark MX617 User Manual page 280

Troubleshooting
Action
Step 4
a
Check if the ports (USB, serial, or Ethernet) are working and if
the cables are securely connected to the computer and the
printer.
Note: For more information, see the setup documentation
that came with the printer.
b
Resend the print job.
Do the jobs print?
Step 5
a
Turn off the printer, wait for about 10 seconds, and then turn the
printer back on.
b
Resend the print job.
Do the jobs print?
Step 6
a
Remove, and then reinstall the printer software. For more
information, see
Note: The printer software is available at
http://support.lexmark.com.
b
Resend the print job.
Do the jobs print?
Print job takes longer than expected
Action
Step 1
Change the environmental settings of the printer.
a
From the printer control panel, navigate to:
Settings > General Settings
b
Select Eco‑Mode or Quiet Mode, and then select Off.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
Step 2
Reduce the number and size of fonts, the number and complexity
of images, and the number of pages in the print job, and then
resend the job
Did the job print?
"Installing the printer software" on page
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
48.
Yes
The problem is
solved.
The problem is
solved.
280
No
Go to step 5.
Go to step 6.
Contact customer
support.
No
Go to step 2.
Go to step 3.