Lexmark MX617 User Manual page 311

Troubleshooting
Action
Step 2
Load the original document properly.
Load the original document faceup, short edge first into the
ADF tray or facedown on the scanner glass in the upper left
corner.
Note: Do not load postcards, photos, small items, transparencies,
photo paper, or thin media (such as magazine clippings) into the
ADF tray. Place these items on the scanner glass.
Can you send faxes?
Step 3
Set up the shortcut number properly.
•
Check if the shortcut number has been set for the telephone
number that you want to dial.
•
Dial the telephone number manually.
Can you send faxes?
Received fax has poor print quality
Action
Step 1
Ask the person who sent you the fax to:
a
Check if the quality of the original document is satisfactory.
b
Increase the fax scan resolution, if possible.
c
Resend the fax.
Is the fax print quality satisfactory?
Yes No
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
311
customer