Troubleshooting
•
Touch Finish job without further scanning to end the last successful scan job.
•
Touch Restart job to restart the scan job with the same settings from the previous scan job.
Replace maintenance kit [80.xy]
The printer is scheduled for maintenance. For more information, go to
contact your service representative, and then report the message.
Replace missing imaging unit [31.xy]
Install the missing imaging unit. For more information, see the instruction sheet that came with the supply.
Reinstall missing or unresponsive cartridge [31.xy]
Try one or more of the following:
•
Check if the toner cartridge is missing. If missing, then install the toner cartridge.
For information on installing the toner cartridge, see the "Replacing supplies" section.
•
If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.
Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The
cartridge may be defective or a non‑genuine Lexmark supply. For more information, see
genuine Lexmark parts and supplies" on page
Replace unsupported cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message and continue printing.
For more information, see the instruction sheet that came with the supply.
This error can also be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that
is not intended to be used in this product.
The following error codes indicate that a non‑genuine Lexmark toner cartridge is installed:
32.13
32.16
32.19
32.22
32.25
32.28
32.31
32.34
32.37
For more information, see
Note: If you do not have a replacement cartridge, then see the "Ordering supplies" section or go to
www.lexmark.com.
"Using genuine Lexmark parts and supplies" on page
http://support.lexmark.com
225.
263
or
"Using
225.