Lexmark MX617 User Manual page 290

Troubleshooting
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded in the tray.
b
Resend the print job.
Do print irregularities still appear?
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Do the printer settings match the type and weight of the paper
loaded in the tray?
Step 3
a
Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Do print irregularities still appear?
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do print irregularities still appear?
Step 6
Replace the imaging unit, and then resend the print job.
Do print irregularities still appear?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Specify the paper
size and type from
the tray settings to
match the paper
loaded in the tray.
Go to step 4. The problem is
solved.
From the printer Go to step 5.
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray.
Go to step 6. The problem is
solved.
Contact customer The problem is
support at solved.
http://support.lexm
ark.com or your
service
representative.
290