Lexmark MX617 User Manual page 272

Troubleshooting
Cannot detect memory card
Action
Make sure the memory card is installed.
a
Install the memory card. For more information, see
memory card" on page
Note: Check if the memory card is securely connected to the
printer controller board.
b
Print a menu settings page, and then check if the card is listed
in the Installed Options list.
Is the card listed in the Installed Options list?
Internal Solutions Port does not operate correctly
Action
Step 1
Make sure the Internal Solutions Port (ISP) is installed.
a
Install the ISP. For more information, see
Solutions Port" on page
b
Print a menu settings page, and then check if the ISP is listed
in the Installed Features list.
Is the ISP listed in the Installed Features list?
Step 2
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure it is securely
connected to the ISP.
b
Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Note: The ISP solution interface cable and the receptacle on
the controller board are color‑coded.
Does the Internal Solutions Port operate correctly?
30.
"Installing an Internal
33.
Yes
The problem is
solved.
"Installing a
Yes
Go to step 2.
The problem is
solved.
272
No
Contact customer
support.
No
Check if you have a
supported ISP.
Note: An ISP from
another printer may
not work on this
printer.
Contact customer
support.