Table of Contents
Advertisement
Troubleshooting
Action
Step 3
Check if one end of the power cord is plugged into the printer and
the other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Step 4
Check other electrical equipment plugged into the electrical outlet.
Does other electrical equipment work?
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
Step 6
Make sure the electrical outlet is not turned off by a switch or
breaker.
Is the electrical outlet turned off by a switch or breaker?
Step 7
Check if the printer is plugged into any surge protectors,
uninterruptible power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible
power supplies, or extension cords?
Step 8
Check if one end of the printer cable is plugged into a port on the
printer and the other to the computer, print server, option, or other
network device.
Is the printer cable securely attached to the printer and the
computer, print server, option, or other network device?
Yes
No
Go to step 4.
Plug one end of the
power cord into the
printer and the other
to a properly
grounded electrical
outlet.
Unplug the other
Go to step 5.
electrical equipment,
and then turn on the
printer. If the printer
does not work, then
reconnect the other
electrical equipment.
Go to step 6.
Make sure to match
the following:
Turn on the switch or
Go to step 7.
reset the breaker.
Connect the printer
Go to step 8.
power cord directly
to a properly
grounded electrical
outlet.
Go to step 9.
Connect the printer
cable securely to the
printer and the
computer, print
server, option, or
other network
device.
268
•
The USB symbol
on the cable with
the USB symbol
on the printer
•
The appropriate
Ethernet cable
with the Ethernet
port
Advertisement
Table of Contents
