Troubleshooting - 3D Histech Pannoramic MIDI II 2.0.5 User Manual

Pannoramic MIDI II 2.0.5 User's Guide

7.2 Troubleshooting

This section describes the most common troubleshooting solutions for the Pannoramic MIDI II
product.
If any problem arises that does not have solution in this manual, contact the service personnel.
The product does not start
Power supply is interrupted
•
1. Make sure that the 24V external power supply is on.
2. Check cable connections.
Control software has stopped
Slide jammed
•
1. Exit control software.
2. Switch off control computer and 24V power supply, disconnect power cable.
3. Remove protective covers. Follow the steps in section
4. Remove slide manually (see section 7.3.2 Removing a slide).
5. Reattach protective covers.
6. Reconnect 24V power supply and control computer to line power supply.
7. Switch on the 24 V power supply.
8. Switch on the control computer.
1. Launch control software.
Tray jammed
•
1. Exit control software.
2. Switch off control computer and 24V power supply, disconnect power cable.
3. Remove protective covers (see section 7.3.1 Opening the protective covers).
4. Remove tray manually. If a jammed tray cannot be removed, contact service
5. Reattach protective covers.
6. Reconnect 24V power supply and control computer to line power supply.
December 7, 2018 - Rev. 1
covers.
personnel.
3DHISTECH Ltd.
7 Troubleshooting and Maintenance
7.3.1 Opening the protective
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